Social Services & Housing Program Manager

Remedy Intelligent Staffing; Honolulu, Northern (HI, KY); Hybrid; USD 80,000 - 95,000; Full time

Job summary

Remedy Intelligent Staffing in Honolulu seeks an experienced Social Services & Housing Program Manager to lead programs supporting individuals facing housing instability. This role oversees supportive services, case management, and strategies to promote safety, stability, and self-sufficiency.

The ideal candidate has a passion for the community, strong leadership, and a track record of developing high-performing teams, fostering trauma-informed, client-centered services, and forging partnerships

Qualifications

• Bachelor's degree in Social Work, Human Services, Public Administration, Criminal Justice, or a related field; Master's preferred.
• 3+ years of leadership experience in social services, nonprofit management, housing programs, case management, or related fields.
• Proven experience supervising and developing staff.
• Strong understanding of trauma-informed care and client-centered service delivery.
• Experience with grants, community partnerships, and program evaluation preferred.
• Excellent communication, organizational, and problem-solving skills.
• Commitment to equity, inclusion, and helping individuals achieve stability and self-sufficiency.

Responsibilities

• Provide leadership and oversight for supportive services and case management programs.
• Ensure services are trauma-informed, client-centered, and culturally responsive.
• Oversee intake, service planning, case management, and outcomes.
• Support crisis intervention, conflict resolution, and problem-solving as needed.
• Continuously evaluate and improve program effectiveness and delivery.
• Supervise, mentor, and support program staff and managers.
• Develop partnerships with community organizations and government agencies.
• Represent the organization at meetings, initiatives, and outreach events.
• Advocate for programs and resources to support individuals and families.
• Oversee housing and supportive service operations for compliance and quality.
• Develop and implement policies, procedures, and best practices.
• Monitor data, outcomes, and reporting requirements.
• Support grant management, reporting, and funding compliance.
• Manage program budgets and resources.
• Assist with fundraising, donor engagement, and sustainability initiatives.

Skills

Leadership

Trauma-informed care

Client-centered service

Communication

Problem-solving

Education

Bachelor's degree in Social Work | related field

Master's degree preferred

Job description

Position: Social Services & Housing Program Manager

Location: Honolulu

Salary: $80,000 - $95,000 per yearannually (depending on experience)

A mission-driven nonprofit organization is seeking an experienced and compassionate Social Services & Housing Program Manager to lead programs that support individuals experiencing housing instability and other life challenges. This leadership role oversees supportive services designed to promote safety, stability, self-sufficiency, and long-term success. The ideal candidate is passionate about serving the community, developing high-performing teams, and creating programs that positively impact the lives of vulnerable populations.

#RemedyHIDirectHire

Key Responsibilities:

• Provide leadership and oversight for supportive services and case management programs
• Ensure services are trauma-informed, client-centered, and culturally responsive
• Oversee client intake, service planning, case management, and program outcomes
• Support crisis intervention, conflict resolution, and problem-solving efforts as needed
• Continuously evaluate and improve program effectiveness and service delivery
• Supervise, mentor, and support program staff and managers
• Promote a collaborative and mission-focused work environment
• Coordinate staff training, professional development, and performance management activities
• Develop and maintain partnerships with community organizations, government agencies, and service providers
• Represent the organization at meetings, collaborative initiatives, and outreach events
• Advocate for programs and resources that support individuals and families in need
• Oversee housing and supportive service program operations to ensure compliance and quality standards
• Develop and implement policies, procedures, and best practices
• Monitor program data, outcomes, and reporting requirements
• Support grant management, reporting, and funding compliance activities
• Manage program budgets and resources effectively
• Assist with fundraising, donor engagement, and program sustainability initiatives

Qualifications

• Bachelor's degree in Social Work, Human Services, Public Administration, Criminal Justice, or a related field required; Master's degree preferred
• 3+ years of leadership experience in social services, nonprofit management, housing programs, case management, behavioral health, or a related field
• Proven experience supervising and developing staff
• Strong understanding of trauma-informed care and client-centered service delivery
• Experience with grants, community partnerships, and program evaluation preferred
• Excellent communication, organizational, and problem-solving skills
• Commitment to equity, inclusion, and helping individuals achieve stability and self-sufficiency.

***In-state applicants only as client companies expect candidates to interview for positions as soon as possible***