Social Services Director

Accela Healthcare; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

Accela Healthcare is seeking a compassionate Social Services Director for a Nursing Home in Collingdale, PA. You will support residents' emotional, social, and psychological well-being and collaborate with an interdisciplinary team to ensure individualized, comprehensive care.

Responsibilities include advocating for residents, developing care plans, coordinating with families and providers, and navigating transitions of care while maintaining HIPAA-compliant documentation.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field, or equivalent relevant experience.
• Minimum of 4 years of experience in social services or a related healthcare field.
• Experience with older adults in healthcare or long-term care settings preferred.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to maintain confidentiality and comply with HIPAA requirements.

Responsibilities

• Provide emotional support, counseling, and advocacy to residents and families.
• Address residents' social, emotional, and psychological needs.
• Develop and implement individualized care plans to promote well-being and quality of life.
• Facilitate communication between residents, families, and healthcare providers.
• Conduct psychosocial assessments and determine appropriate interventions.
• Collaborate with nursing, medical, rehabilitation, and other professionals to coordinate care.
• Assist residents and families in accessing community resources and support services.
• Support transitions of care, including admissions, discharges, and changes in level of care.
• Document progress and services, maintaining confidential records.

Skills

Resident advocacy

Communication

Interdisciplinary collaboration

Confidentiality

Problem-solving

Education

Bachelor's degree in Social Work or related field

Job description

We are seeking a compassionate and dedicated Social Services Director to join our team at a Nursing Home in Collingdale, PA.

About The Role

As a Social Services Director, you will play a vital role in supporting the emotional, social, and psychological well‑being of our residents and their families. You will work collaboratively with residents, families, and the interdisciplinary healthcare team to ensure each resident receives comprehensive, individualized support.

Responsibilities

• Provide emotional support, counseling, and advocacy to residents and their families
• Address residents' social, emotional, and psychological needs
• Develop and implement individualized care plans that promote resident well‑being, independence, and quality of life
• Facilitate communication between residents, families, healthcare providers, and other stakeholders
• Conduct psychosocial assessments and evaluations to identify resident needs and develop appropriate interventions
• Collaborate with nursing, medical, rehabilitation, and other healthcare professionals to coordinate comprehensive resident care
• Assist residents and families with accessing appropriate community resources and support services
• Support residents and families through transitions of care, including admissions, discharges, and changes in level of care
• Document resident progress, interventions, and services provided while maintaining accurate and confidential records
• Maintain compliance with HIPAA regulations and facility policies
• Advocate for residents' rights, preferences, and overall quality of life

Requirements

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field, or equivalent relevant experience
• Minimum of 4 years of experience in social services or a related healthcare field
• Experience working with older adults, patients, residents, or families in a healthcare or long‑term care setting preferred
• Strong communication, interpersonal, organizational, and problem‑solving skills
• Ability to maintain confidentiality and comply with HIPAA requirements
• Compassionate, empathetic, and patient‑centered approach
• Ability to work effectively both independently and as part of an interdisciplinary team
• Strong documentation and follow‑up skills

What We Offer

• Dynamic and supportive work environment
• Opportunities for professional growth and career development
• Collaborative interdisciplinary team environment
• Opportunity to make a meaningful difference in the lives of residents and their families