Social Services Director

volarehealth; Oregon; On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health coverage through Oregon Trust

Company-paid life insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off (PTO)

Tuition reimbursement

Referral bonuses

Job summary

Hearthstone Nursing and Rehabilitation Center in Medford, OR, seeks a Social Services Director to advocate for residents and coordinate social care throughout admission to discharge.

The role requires a minimum of 2 years in social work, a BA, and preferably an MS, with strong communication and organizational skills. You will work with an interdisciplinary team to ensure personalized, compassionate care and smooth transitions for residents and families.

Qualifications

• Must have 2+ years of social work experience in healthcare or long-term care.
• Bachelor’s Degree is required; Master’s Degree is preferred.
• Strong knowledge of social services practices and healthcare regulations.
• Excellent written and verbal communication skills.
• Ability to build trust with residents and families.
• Comfortable using computers and electronic documentation systems.

Responsibilities

• Complete individualized social histories, assessments, and care plans for residents on admission.
• Identify residents' social, emotional, and psychological needs and set goals.
• Participate in interdisciplinary care plan meetings with the healthcare team.
• Maintain accurate documentation and records per regulations.
• Assist with discharge planning, placement, and transitions of care.
• Provide guidance and emotional support to residents and families.

Skills

Social work

Interdisciplinary team

Communication

Relationship-building

Technology literacy

Organization

Compassionate care

Education

Bachelor’s Degree

Master’s Degree

Tools

Electronic documentation systems

Job description

Social Services Director

Hearthstone Nursing and Rehabilitation Center
Location:Medford, OR | On-Site
Compensation:$60,000/YR+ (Depending on Experience)

Make a Difference Every Day

Are you a compassionate Social Services professional who is passionate about helping seniors and their families navigate the challenges of long-term care?

Hearthstone Nursing and Rehabilitation Center, part of the Volare Health network of skilled nursing and short-term rehabilitation centers, is looking for an experiencedSocial Services Directorto join our team in Medford, Oregon.

In this rewarding role, you will be a key advocate for our residents, helping address their social, emotional, and psychological needs while supporting them throughout their journey—from admission through discharge. You’ll work closely with residents, families, caregivers, and an interdisciplinary team to help ensure every resident receives personalized, compassionate care.

If you thrive in a people-focused healthcare environment and want your work to have a meaningful impact,we’d love to meet you!

What You’ll Do

• Complete individualized social histories, assessments, and care plans for residents upon admission.
• Identify residents’ social, emotional, and psychological needs and establish appropriate goals and interventions.
• Participate in interdisciplinary care plan meetings and collaborate with the healthcare team to provide comprehensive resident care.
• Maintain timely and accurate documentation, progress notes, and records in accordance with facility policies and state and federal regulations.
• Assist residents and families with discharge planning, placement, and transitions of care.
• Provide guidance, advocacy, and emotional support to residents and their families throughout their stay.
• Organize and facilitate family meetings and group sessions to promote communication, education, and support.
• Educate residents, families, and the community about aging, resident rights, available services, and long-term care resources.
• Assist with pre-admission screening and support prospective residents and families throughout the admission process.
• Help new residents and their families adjust to the long-term care environment.
• Maintain accurate social services records and manage department supplies and budget in accordance with company policies.
• Collaborate with community agencies and outside resources to connect residents and families with appropriate services.

What We’re Looking For

• Minimum of2 years of social work experience; healthcare or long-term care experience preferred.
• Bachelor’s Degreerequired; Master’s Degree (preferred)
• Strong knowledge of social services practices and applicable state and federal healthcare regulations.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to build trusting relationships with residents and families.
• Ability to work effectively as part of an interdisciplinary healthcare team.
• Comfortable using computers, electronic documentation systems, and other workplace technology.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• A compassionate, resident-centered approach and genuine desire to make a difference.

Why Join Hearthstone?

At Hearthstone Nursing and Rehabilitation Center, we believe our employees are at the heart of the exceptional care we provide. We are committed to creating a supportive workplace where you can grow professionally while making a meaningful difference in the lives of our residents.

Benefits include:

• Comprehensive health coverage through the Oregon Trust, with affordable options for you and your family
• Company-paid life insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Tuition reimbursement opportunities
• Unlimited employee referral bonuses
• Opportunities for professional growth and development