Social Services Director

Volare Health, LLC; Medford (OR); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Comprehensive health coverage

Company-paid life insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off (PTO)

Tuition reimbursement opportunities

Unlimited employee referral bonuses

Opportunities for professional growth

Job summary

Hearthstone Nursing and Rehabilitation Center in Medford, Oregon is seeking an experienced Social Services Director to advocate for residents and guide families from admission through discharge. In this role, you will complete social histories, assessments, and care plans, coordinate with an interdisciplinary team, and ensure compliant documentation to support personalized, compassionate care.

Join our mission-driven team to improve residents' quality of life and connect families with essential

Qualifications

• Minimum of 2 years of social work experience; healthcare or long-term care experience preferred.
• Bachelor’s Degree required; Master’s Degree preferred.
• Strong knowledge of social services practices and relevant healthcare regulations.

Responsibilities

• Complete individualized social histories, assessments, and care plans for residents upon admission.
• Identify residents’ social, emotional, and psychological needs and establish goals and interventions.
• Participate in interdisciplinary care plan meetings and collaborate with the healthcare team.
• Maintain timely documentation and records in accordance with policies and regulations.
• Assist residents and families with discharge planning, placement, and transitions of care.
• Provide guidance, advocacy, and emotional support to residents and their families.
• Educate residents, families, and the community about aging, resident rights, and resources.
• Assist with pre-admission screening and support prospective residents and families.

Skills

Social work experience

Communication skills

Interdisciplinary teamwork

Organization skills

Computer literacy

Education

Bachelor’s Degree

Master’s Degree (preferred)

Tools

Electronic documentation systems

Job description

Hearthstone Nursing and Rehabilitation Center

Location: Medford, OR | On-Site

Compensation: $60,000/YR+ (Depending on Experience)

Make a Difference Every Day

Are you a compassionate Social Services professional who is passionate about helping seniors and their families navigate the challenges of long-term care? Hearthstone Nursing and Rehabilitation Center, part of the Volare Health network of skilled nursing and short-term rehabilitation centers, is looking for an experienced Social Services Director to join our team in Medford, Oregon. In this rewarding role, you will be a key advocate for our residents, helping address their social, emotional, and psychological needs while supporting them throughout their journey—from admission through discharge. You’ll work closely with residents, families, caregivers, and an interdisciplinary team to help ensure every resident receives personalized, compassionate care. If you thrive in a people-focused healthcare environment and want your work to have a meaningful impact,

What You’ll Do

• Complete individualized social histories, assessments, and care plans for residents upon admission.
• Identify residents’ social, emotional, and psychological needs and establish appropriate goals and interventions.
• Participate in interdisciplinary care plan meetings and collaborate with the healthcare team to provide comprehensive resident care.
• Maintain timely and accurate documentation, progress notes, and records in accordance with facility policies and state and federal regulations.
• Assist residents and families with discharge planning, placement, and transitions of care.
• Provide guidance, advocacy, and emotional support to residents and their families throughout their stay.
• Organize and facilitate family meetings and group sessions to promote communication, education, and support.
• Educate residents, families, and the community about aging, resident rights, available services, and long-term care resources.
• Assist with pre-admission screening and support prospective residents and families throughout the admission process.
• Help new residents and their families adjust to the long-term care environment.
• Maintain accurate social services records and manage department supplies and budget in accordance with company policies.
• Collaborate with community agencies and outside resources to connect residents and families with appropriate services.

What We’re Looking For

• Minimum of 2 years of social work experience; healthcare or long-term care experience preferred.
• Bachelor’s Degree required; Master’s Degree (preferred)
• Strong knowledge of social services practices and applicable state and federal healthcare regulations.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to build trusting relationships with residents and families.
• Ability to work effectively as part of an interdisciplinary healthcare team.
• Comfortable using computers, electronic documentation systems, and other workplace technology.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• A compassionate, resident-centered approach and genuine desire to make a difference.

Why Join Hearthstone?

At Hearthstone Nursing and Rehabilitation Center, we believe our employees are at the heart of the exceptional care we provide. We are committed to creating a supportive workplace where you can grow professionally while making a meaningful difference in the lives of our residents.

Benefits Include

• Comprehensive health coverage through the Oregon Trust, with affordable options for you and your family
• Company-paid life insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Tuition reimbursement opportunities
• Unlimited employee referral bonuses
• Opportunities for professional growth and development

Join Our Team

If you’re an experienced Social Services professional who is passionate about resident advocacy, family support, and compassionate care,