Social Services Director

life care center of America; Grandview (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a Social Services Director to oversee operations within their Social Services department. You will be responsible for meeting the emotional and social needs of patients, ensuring compliance with laws and regulations, and providing excellent customer service. Ideal candidates will possess a Bachelor's degree in social work or a related field and have experience in healthcare social work. The role demands excellent decision-making skills and the ability to advocate for patients while fostering a professional team environment.

Qualifications

• Currently registered / licensed in applicable State.
• Two (2) years’ experience in health care social work preferred.

Responsibilities

• Plan, organize, and direct the overall operation of the Social Services department.
• Implement a social services program to meet the needs of patients.
• Recruit, select, hire, train, and supervise social services staff.

Skills

Decision Making

Patient Advocacy

Communication

Customer Service

Education

Bachelor’s degree in Social Work or Human Services

Job description

Per CMS guidelines, a qualified social worker for a facility with more than 120 beds is an individual with a minimum of a bachelor’s degree in social work or a bachelor’s degree in a human services field including, but not limited to, sociology, gerontology, special education, rehabilitation counseling, and psychology; and one year of supervised social work experience in a health care setting working directly with individuals.

Position Summary

The Social Services Director plans, organizes, develops, and directs the overall operation of the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Currently registered / licensed in applicable State. Must maintain an active license in good standing throughout employment.
• Bachelor’s degree if working in a facility with 120 or more beds (see State law)
• Two (2) years’ experience in health care social work preferred

Specific Job Requirements

• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to : patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and / or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Implement a social services program that meets the medically related social and emotional needs of patients as well as State, Federal, corporate, and division guidelines
• Act as patient advocate and provide education to staff regarding patient rights
• Chart appropriately and timely
• Assist patient and family through education, financial planning assistance, liaison with community agencies, etc.
• Recruit, select, hire, train, evaluate, counsel, and supervise social services staff
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language