Social Services Assistant

Complete Care at Sheridan Commons; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid daily

PTO & holidays

Health, vision, dental insurance

Modern facility

Job summary

Complete Care at Sheridan Commons in Chicago, IL seeks a dedicated Social Services Assistant to join our interdisciplinary team full-time. You will support residents' psychosocial, emotional, and social needs to ensure holistic, high-quality care throughout their stay, collaborating with clinicians to advocate for residents' rights and transitions.

The role emphasizes assessment, documentation in the EMR, coordinating with families, and helping with discharge planning while maintaining

Qualifications

• Experience in long‑term care, discharge planning, care planning, resident advocacy, and knowledge of state and federal regulations.

Responsibilities

• Assist in identifying residents’ psychosocial, mental, and emotional needs.
• Complete social histories and psychosocial assessments for new and current residents.
• Collaborate closely with the interdisciplinary clinical team to advocate for and protect residents' rights.
• Help maintain a safe, respectful environment by actively preventing and addressing resident concerns or grievances in accordance with facility policies and mandated reporting guidelines.
• Assist residents and their families with transition planning, community resources, and daily care adjustments.
• Complete required documentation accurately within the Electronic Medical Record (EMR) system.
• Perform other related administrative and supportive duties as assigned by the Director of Social Services or Facility Administrator.

Skills

Long-term care

Discharge planning

Resident advocacy

Regulatory knowledge

EMR proficiency

Tools

EMR systems

Job description

NOW HIRING: Social Services Assistant

Location: Complete Care at Sheridan Commons | Chicago, IL

Job Type: Part-Time | Day Shift

About Us

At Complete Care at Sheridan Commons, we approach every day with one clear goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are dedicated to creating a supportive, caring environment for both our residents and our team members.

Why Work For Us?

• Build a rewarding career with an established, highly successful organization.

• Work in a compassionate environment where employee growth and success are prioritized.

• Join a supportive team where colleagues feel like family!

• Enjoy competitive compensation and opportunities for professional development.

Position Overview

We are seeking a dedicated and compassionate Social Services Assistant to join our interdisciplinary team full-time. In this role, you will help support our residents' psychosocial, emotional, and social needs to ensure they receive holistic, high-quality care throughout their stay.

Responsibilities

• Assist in identifying residents’ psychosocial, mental, and emotional needs.

• Complete social histories and psychosocial assessments for new and current residents.

• Collaborate closely with the interdisciplinary clinical team to advocate for and protect residents' rights.

• Help maintain a safe, respectful environment by actively preventing and addressing resident concerns or grievances in accordance with facility policies and mandated reporting guidelines.

• Assist residents and their families with transition planning, community resources, and daily care adjustments.

• Complete required documentation accurately within the Electronic Medical Record (EMR) system.

• Perform other related administrative and supportive duties as assigned by the Director of Social Services or Facility Administrator.

Qualifications & Requirements

Specific Skills/Experience REQUIRED:

• Experience in long‑term care, discharge planning, care planning, resident advocacy, and knowledge of state and federal regulations.

Skills/Experience PREFERRED:

• Experience working in a skilled nursing facility, strong communication and organizational skills, and experience in working with residents, families, and interdisciplinary teams.

Technical & Compliance Requirements:

• Proficiency with computers and Electronic Medical Record (EMR) systems.

• Strong customer service background with a proven track record of positive resident, family, and community relations.

• Must pass all mandatory Illinois state healthcare worker background check requirements.

Core Competencies:

• Excellent communication and interpersonal skills with the ability to build rapport quickly with residents, families, and team members.

• Strong organizational skills and the ability to work effectively both independently and as part of a collaborative team.

Benefits

• Competitive Compensation package

• Option to get Paid Daily

• Generous Paid Time Off (PTO) and holiday pay

• Comprehensive health, vision, and dental insurance options

• Supportive, modern facility work environment

Complete Care at Sheridan Commons is an Equal Opportunity Employer.