Social Services Coordinator, Los Angeles-Pico Union

AdvisaCare; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Social Services Coordinator to provide essential post-hospital care services for individuals transitioning from acute care. This role involves assessing needs, coordinating services, and ensuring compliance with healthcare standards. The ideal candidate will possess strong communication and organizational skills, thrive in a fast-paced environment, and have a passion for helping vulnerable populations. Join a team committed to making a difference in the community and be part of innovative programs addressing social determinants of health.

Benefits

Health Insurance

Flexible Schedule

Professional Development Opportunities

Paid Time Off

Retirement Plan

Employee Assistance Program

Qualifications

• 3+ years in healthcare delivery or social services.
• Ability to manage a caseload of 25+ guests effectively.

Responsibilities

• Complete needs assessments and care plans for guests.
• Facilitate discharge processes and locate housing for individuals.

Skills

Communication Skills

Time Management

Organizational Skills

Bilingual (Spanish)

Education

Bachelor’s Degree

Master’s in Social Work

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

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POSITION TITLE: Social Services Coordinator

DEPARTMENT: Recuperative Care

LOCATION: Los Angeles, Ca

Non-Exempt

SALARY: $26.44 Hourly Rate

• Work Shift: Sunday-Thursday, 11:30AM-8:00PM
• This position to be filled as soon as possible
  
  

Social Services Coordinator

The Social Services Coordinator provides post-hospital care services to guest experiencing homelessness who are transitioning out of an acute care hospital. The Social Services Coordinator applies professional experience and independent judgment to complex tasks and supports organizational goals; performs a wide variety of administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on issues of healthcare and housing.

POSITION TITLE: Social Services Coordinator

DEPARTMENT: Recuperative Care

REPORTS TO: Social Services Manager

LOCATION: Los Angeles, Ca

CLASSIFICATION: Non-Exempt

SALARY: $26.44 Hourly Rate

PERTINENT INFORMATION:

• Work Shift: Sunday-Thursday, 11:30AM-8:00PM
• This position to be filled as soon as possible
  
  

Social Services Coordinator

The Social Services Coordinator provides post-hospital care services to guest experiencing homelessness who are transitioning out of an acute care hospital. The Social Services Coordinator applies professional experience and independent judgment to complex tasks and supports organizational goals; performs a wide variety of administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on issues of healthcare and housing.

Responsibilities And Initiatives

To help NHF meet its growth goals, the Social Services Coordinator will:

• Timely complete Needs Assessment and Care Plans. Complete referrals and coordinate services for mental health, housing, etc
• Facilitate discharge process and locating housing for individuals. Complete discharge notes, communicating to our community partners. Conduct warm hand off for guest when appropriate
• Maintain up-to-date CRM proprietary database daily and partner contacts. Complete Coordinated Entry System ("CES") Documents and all other documents required to maintain compliance. Complete Homeless Management Information Systems (HMIS). Utilize bed board application to determine census capital for operational planning (i.e.) meal planning
• Provide emergency service referrals (e.g., domestic violence, human trafficking & sexual assault) and warm handoff referrals when appropriate
• Attend care coordination meetings. Collaborate with nursing team to execute weekly case conferencing for guest
• Practice harm reduction practices while conducting guests searches for contrabands or illegal substances when applicable. Support program team with appropriate guest interventions such as de-escalation, Crisis Prevention, motivational interviewing, etc.
• Engage and conduct daily check in with guest, building rapport and trust with our guests.
• Ability to adequately manage caseload of a minimum 25 guests with flexibility to manage more to meet the needs of the facility (i.e., vacancies, PTO etc.)
• Flexibility to complete home visits when necessary to track post-transition guest progress and or Rapid Rehousing Housing (RRH) when applicable
• Must adhere to administrative hours to complete all required documentation
• Project a positive professional image and adheres to organizational dress code
• Ability to multi-task and collaborate with external case managers to provide adequate services and support to the guests
• Ability to triage and intervene during areas of guest behavioral concerns
• Adhere to all funders and company’s standards procedures of operations, regulations, and best practices to meet compliance
• Flexibility to adapt to schedule changes when necessary to meet the needs of the facility
• Complete additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary responsibilities
• Always follow NHF policies and procedures
  
  

Requirements

• Bachelor’s Degree Required; Master’s in social work preferred
• Minimum of three (3) years relevant experience in healthcare delivery, hospital education, social services, or similar field
• Ability to effectively present information and respond to questions from directors, case managers and discharge planners in hospitals
• Excellent communication skills both oral and written
• Positive and professional attitude
• Time management and strong organizational skills
• Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills
• Reliable transportation
• Bi-lingual Spanish Preferred
• TB test required
• Fingerprint live scan /background required
  
  

Physical Requirements

The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will occasionally be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication. Must be able to operate a computer, dual screens, landline. Must be able to communicate through writing or verbal communication. This includes over the phone, writing emails or chats, and through virtual arenas.

Benefits

PROGRAMS

National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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