Social Services Coordinator - Housing Support Services (5803)

Center for Family Services; Philadelphia (Philadelphia County); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

PTO

401k

Medical insurance

Prescription insurance

Life insurance

FSAs

Health & Wellness Activities

Professional Development Opportunities

Advancement opportunities

Job summary

Center for Family Services in Philadelphia, PA, is seeking a full-time Case Manager to provide on-site case management and coordinate social services for housing residents. The role focuses on health and wellness, financial literacy, job readiness, and academic support while building relationships with community resources.

You will lead program activities, engage residents and volunteers, manage data and communications, and support housing inspections and budgeting efforts.

Qualifications

• High school diploma or GED required; bachelor's in social work or related field preferred.
• At least two years of experience in program populations and supportive housing is preferred.

Responsibilities

• Provide on-site case management and coordinate social services for residents.
• Develop programs and activities focused on health, literacy, job readiness, and community engagement.
• Track progress using data systems and publish monthly newsletters.

Skills

Communication

Customer service

Program coordination

Education

High School Diploma/GED

Bachelor's in Social Work or related field

Tools

Microsoft Office

Case management data systems

Job description

Sign-On Bonus

Take advantage of our new sign-on bonus! Center for Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.

Location:Philadelphia, PA

Job Type/Status:Full Time

Salary Range: $21-$24 per hour

Position Summary The case manager will provide on-sight case management and social service coordination to the residents of the housing community. The case manager will be responsible for providing case management, linkage to community resources, and advocacy related to the needs of the individual. The case manager will coordinate programs, activities, and events for the children and adults utilizing and building relationships with community resources and agencies. The programs should focus on health & wellness, financial literacy, job readiness & stability, academic support, and social & community engagement.

Duties and Responsibilities:

• To facilitate services that will positively enhance the quality of life for affordable housing residents.
• Facilitate or coordinate the following programs, activities, and social services for children and adults utilizing community resources and agencies:
  • After school and summer programs or coordinate partnerships with community agencies to supplement program
  • Resident education programs focused on educational achievement and engagement
  • Job Readiness programs and financial literacy to promote economic stability and self-sufficiency including resume assistance, technical/computer skills programs, and financial budgeting/savings
  • Health and wellness programs to promote physical and mental health and general well-being
  • Social Engagement events including but not limited to holiday and recreational events, and any other program focused on developing safe and strong communities
  • Additional programs and services based on community needs and compliance
• Engage and develop community partnerships and/or volunteers to facilitate or support any required programming
• Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources
• Daily use of data systems to track case management progress, demographic information, and monthly program attendance
• Publish and distribute monthly community newsletters and calendars to all resident's door-to-door
• Provide great customer service to partner property management company
• Ensure resident compliance with housing inspections
• Manage, track, and use site budget by following financial procedures
• Provide technical assistance to resident associations (if applicable)
• Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided
• Flexibility to occasionally work evenings and/or weekends to accommodate special events

Qualifications

• High School Diploma/GED required. Bachelor's degree in Social Work, Education, or related field is preferred
• At least two years of experience working with program population and supportive housing experience

At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

• Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
• 401k Plan
• Medical insurance plan options
• Prescription Insurance
• Life Insurance
• Flexible Spending Accounts
• Health & Wellness Activities
• Ongoing Training & Professional Development Opportunities
• Opportunity for advancement

Disclaimer All positions require pre-employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.