Social Services Coordinator - Full-Time 1st Shift

North Shore Healthcare; Marshfield (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(K) Program

Paid Time Off

6 paid holidays + floating holiday

Job summary

North Shore Healthcare is seeking a Social Services professional to provide residents with comprehensive social work support. You will evaluate resident needs, coordinate services with families and an interdisciplinary team, and manage case coordination to support care plans.

The role emphasizes documentation, community resource linking, and training responsibilities, with opportunities for growth in a supportive skilled nursing environment.

Qualifications

• Excellent written and verbal communication skills.
• Computer proficiency with Microsoft products.
• Current state license as a Social Worker preferred.
• Bachelor Degree in social work or social welfare.
• Experience in outpatient rehabilitation preferred.
• Experience in a fast-paced healthcare environment preferred.
• Post-acute care or health care experience preferred.

Responsibilities

• Provide social services to residents as specified in care plans and aligned with goals.
• Coordinate social services with residents, families, staff and others.
• Perform case management or case coordination as needed for residents.
• Contact and coordinate resident utilization of community resources.
• Maintain timely and comprehensive documentation of resident status and services.
• Provide specialized training to staff, family members, consultants and others as needed.
• Participate in clinical conferences and in-service programs.
• Comply with laws and the Center's Compliance Program.

Skills

Communication skills

Microsoft products

English proficiency

Education

Bachelor's degree in social work or social welfare

Social Worker license (current)

Job description

Three Oaks Health Services | Up to $28/hr

Make a meaningful difference every shift at Three Oaks Health Services, a North Shore Health community. Join a supportive skilled nursing and rehabilitation team where compassionate, resident-centered care comes first—and where your skills, ideas, and growth are valued.

Why Join Us?

• New Leadership. New Opportunities: Join our team as we begin an exciting new chapter with fresh leadership and a renewed commitment to creating a positive, supportive workplace.
• Grow Your Career: Build your clinical expertise with a team committed to professional development and excellent care.

At North Shore Healthcare, our values—Trust, Engagement, Competence, Respect, and Passion—shape how we care for residents and support one another. Bring your compassion and clinical skills to a workplace where you will be known, supported, and appreciated.

Summary of position

Responsible for providing social services to residents. Evaluates residents and identifies need areas and coordinates services with the interdisciplinary team and contacts community resources as needed. Oversees case management services for residents and reviews resident status. May administratively supervise other positions.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Evaluate resident needs for social services
• Coordinate social services with resident, family members, staff and significant others as applicable
• Provide social services as specified in the resident care plan and consistent with treatment goals
• Perform case management or case coordination as needed for residents
• Contact and coordinate resident utilization of community resources
• Provide social services to residents in accordance with accepted standards of social work and all applicable federal, state and local laws, regulations and interpretations
• Provide specialized training to other staff, family members, consultants and other individuals as needed
• Participate in clinical conferences and in-service programs to share information with the interdisciplinary team
• Maintain appropriate documentation in a timely and comprehensive mannerKeeps abreast of changes in procedures and treatments and makes appropriate recommendations to center leaders
• Complies with laws and regulations applicable to position and act in accordance with Center's Compliance Program
• Attends and participates in in-service training, performance improvement ("PI") committees and other meetings as scheduled and directed

Work Environment/Physical Requirements

The responsibilities of this position involve significant physical activities including standing, lifting (up to 50 pounds unassisted), bending, stooping, pushing, pulling and twisting. All employees of nursing homes may be required to provide lifting and transfer assistance to residents. Lifting and/or transferring some residents will require use of a lifting device and /or assistance of other staff.

Required Education and Experience

• Excellent written and verbal communication skills
• Computer proficiency with Microsoft products

Preferred Education and Experience

• Current state license as a Social Worker preferred
• Bachelor Degree in social work or social welfare from an accredited academic institution
• Experience in outpatient rehabilitation preferred
• Experience in a fast-paced environment
• Post-acute care or health care experience preferred

Skills, Knowledge and Abilities:

• Ability to adapt policies and procedures relating to the social service department.
• Strong organizational skills. Demonstrate integrity, imagination and initiative, showing appropriate manner and conduct.
• Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other center staff.
• Possess special interest in, and a positive attitude about, working with long-term care residents and the elderly.
• Ability to read, write, speak, and understand English. Meets all health requirements, as required by law.

We offer a comprehensive benefit packages which includes:

• Health insurance for full-time employees starting the first of the month following 30 days of employment
• Dental and vision insurance for full and part-time staff
• 401(K) Program for full and part-time staff
• 6 paid holidays plus one floating holiday for full-time staff
• Company paid life insurance for full-time staff
• Voluntary life and disability insurance for full-time staff
• Paid Time Off

Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve.We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

North Shore Healthcare
640 Vel R. Phillips Ave. Suite 200
Milwaukee, WI 53203