Social Services Coordinator and Office Assistant (Peekskill Corps)

The Salvation Army; City of Peekskill (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

The Salvation Army in Peekskill, NY is seeking a Social Service Coordinator and Office Assistant to manage the Peekskill Social Service program and support Corps Officers. The role requires organization, strong communication, and sensitivity to diverse backgrounds.

You will handle intake, client records, statistics, pantry/hygiene closet operations, volunteer coordination, and office administration to ensure smooth program functioning.

Qualifications

• High school diploma and at least 5 years of experience in Social Services and office administration.
• Positive work history is required.
• Must be responsible, respectful and able to follow instructions.
• Proficiency in computer programs such as Microsoft Office (Word, Excel) and related tools.
• Well organized and sensitive to individual cases.

Responsibilities

• Attend to calls and inquiries regarding Social Services.
• Respond to social service correspondence and intake new clients.
• Enter and update client information in the Social Work portal and files.
• Prepare monthly statistics for Food Pantry and Hygiene Closet activities.
• Oversee Food Pantry operations, inventory, ordering, and paperwork.
• Coordinate volunteers and schedule Community Service workers.
• Assist with public relations events and seasonal campaigns.
• Maintain Social Service Ministries operations (Soup Kitchen, Food Pantry, Hygiene Closet, etc.).

Skills

Microsoft Office

Organizational skills

Communication

Spanish (basic)

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

The Social Service Coordinator and Office Assistant is responsible for all aspects of the Peekskill Social Service program and assists the Corps Officers by ensuring all aspects of the office are running smoothly. The Social Service Coordinator must be well organized and communicate well with the Corps Officers. They must be willing to work with people from various backgrounds and languages groups, while working to fulfill the mission of The Salvation Army.

Responsibilities

• Attend to calls regarding Social Services
• Respond to correspondence attending to Social Service
• Intake of applications for new clients
• Update applications on clients monthly
• Enter client information into the Social Work portal. Update client files in portal as social work is administered.
• Prepare monthly statistics for Food Pantry, Hygiene Closet, and all other social service activities.
• Oversee the food pantry including making sure the grocery bags are prepared and distributed, as well as keeping all food pantry paperwork up to date.
• Take inventory of Food Pantry items and place orders as needed, as approved by Officer. Must be a good steward of resources when purchasing items not covered by grants.
• Oversee the stocking and organizing of shelves for the food pantry.
• Receive donated food for the pantry, sort, check, and discard outdated/damaged items. Fill out and submit reports as required.
• Coordinate and support any food drives organized for The Salvation Army Food Pantry.
• Oversee all aspects of the Hygiene Closet, including inventorying, stocking, distribution, and paperwork.
• Act as volunteer coordinator for The Peekskill Salvation Army – recruit, process proper paperwork and screenings, monitor and record hours. Make sure there are enough volunteers for the various programs including, soup kitchen, food pantry, and hygiene closet, as well as all other projects associated with Social Services.
• Schedule and supervise Community Service workers as needed, keeping careful records and writing letters/reports as needed.
• Assist in the application process of Corps summer activities, such as campers for Star Lake Camp.
• Assist in aspects of public relations events and campaigns assigned by the Corps Officer, including the Christmas Kettle Campaign.
• Assist and oversee as assigned all seasonal social service programs such as Thanksgiving, Christmas distribution, Community Cares, Back to School Distribution, etc.
• Oversee and ensure all aspects of Social Service Ministries are running smoothly, including Soup Kitchen, Food Pantry, Hygiene Closet, Referral Services, Housing help, Emergency Services, etc.
• Help with any aspect of the Soup Kitchen, including prep, serving, and clean-up, as needed.
• Oversee all Social Media activity. Monitor and post to Corps Facebook and Instagram. Keep Social Service Programming schedule up to date online.
• Communicate to the Commanding Officer any needs/concerns involving any Social Service aspect
• Organize and keep all files and records in order
• Answer phones and take messages in the main office, making referrals and providing information as needed.
• Organize, coordinate, and keep track of the Corps Calendar for Social Services and Community Relations and notify Officers if conflict arises.
• Help coordinate timecards for all employees, making sure new ones are out each week, and collecting them to hand them in to Officers to ensure they are processed in time.
• Help with seasonal employment applications, especially kettle worker applications.
• Inventory and maintain the Coffee and Snack center as assigned. Make sure it is stocked and distributed to volunteers and clients as needed.
• Collect mail and distribute as directed by Corps Officers
• Maintain inventories and supply needs of other staff members and Officers. Order supplies as assigned by Officers. Take deliveries and ensure supplies go to the correct area.
• Make appointments/organize Contractors, utilities, deliveries, and maintenance of Salvation Army property coordinating and under the supervision of the Commanding Corps Officers
• Any other applicable services as assigned by the Corps Officer.

Qualifications

• Candidate must have a high school diploma and a minimum of 5 years of experience in Social Services and Office administrative skills.
• Must have a positive work history.
• Must be a responsible, respectful, positive role model and be able to follow instructions.
• Proficiency in computer programs such as Microsoft Office, Word, Excel, and others as required.
• Must be well organized and prepared to be sensitive to individuals’ cases.
• Responsible for overseeing all aspects of the social service program and overseeing and managing the office.
• Ability to speak Spanish is highly recommended and preferred.