Supervisor/Case Manager

The Salvation Army; Mansfield (OH); On-site; USD 33,000 - 48,000; Full time

Job summary

The Salvation Army in Mansfield, OH seeks a dedicated role to assist clients with rent, utilities, food, and other needs, coordinating with partner agencies as needed.

The position involves handling paperwork, maintaining records, and supporting meal programs while ensuring compliance and confidentiality in all tasks.

Qualifications

• Excellent computer skills and proficiency in Excel and Word are required.

Responsibilities

• Interview clients who need assistance with food, shoes, rent, utilities, etc. and aid clients based on needs and available resources.
• Secure all necessary paperwork and signatures from clients and maintain accurate records.
• Refer clients to other agencies and organizations that may assist them.
• Provide paperwork to process assistance payments weekly and maintain inventory of food supply.
• Assist with planning meals for meal program and order food as needed.
• Order supplies for staff including office and cleaning supplies.
• Attend community meetings and complete timesheets/assessments for participants.
• Seek grants and assist with grant writing.
• Supervise staff and interns as required; supervise payroll approvals via ADP.

Skills

Excel proficiency

Word proficiency

Computer skills

Education

Associate degree in social work or related field

Job description

Overview

General Purpose of Job:

Resolving client needs relative to rent, utilities, food, shoes, etc. If we cannot assist, refer to clients elsewhere by working closely with le agencies.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES.

• Interview clients who need assistance with food, shoes, rent, utilities, etc. and aid clients based on needs and available resources.


• Secure all necessary paperwork and signatures from clients and maintain accurate records. Document client case folders as to assistance received, food, rent, utilities etc.


• Refer clients to other agencies and organizations that may assist them.


• Provide Accountant and Secretary with all necessary paperwork to process assistance payments weekly. Maintain inventory of food supply and prepare food orders for Corps per Officer's approval.


• Assist with planning meals for meal program and order food as needed. Attend food safety training and seminars as required.


• Order supplies for staff including office and cleaning supplies.


• Communicate with training program supervisors and complete timesheets/assessments for participants. (EX SCEPP, WEPP, RSVP and Success Unlimited)


• Seek grants and assist with grant writing.


• Plans, organizes, and implements holiday programs including Thanksgiving and Christmas (Angel Tree, Adopt-a Family)


• Prepare statistics for all social service assistance programs.


• Approve and monitor payroll for those under direct supervision via ADP. Assist with reviews for those employees under direct supervision.


• Supervise and enforce standards, procedures, and regulations the staff under direct supervision. Attend community meetings as determined by Corps Officer(s)


• Must be able to schedule and perform designated responsibilities with minimal supervision on a timely basis.


• Required to maintain confidentiality of information gleaned from students, parents, clients, donors, board members, Corps Officers, Director of The Dewald Community Center, etc.


• Represent the ideals and integrity of The Salvation Army in the highest possible ethical and moral business conduct.


• All other relative duties as required by Corps Officer(s)

SUPERVISORY RESPONSIBILITIES:

Supervises receptionist, case aid, pantry assistant, interns, and volunteers.

Qualifications

MINIMUM EDUCATION and/or EXPERIENCE

• Associate degree in social work or Related Field


• Excellent computer skills and proficiency in Excel and Word are required.

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS.

• Background check is required through the Bureau of Criminal Identification & Investigation (BCII)

Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.