Social Services Coordinator

Macoupin County Public Health Department; United States; On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Pension

Vacation

Sick Time

Holiday

Personal Time

Job summary

The Macoupin County Public Health Department is seeking a Social Services Coordinator to coordinate and deliver case management to individuals and families engaging with public health programs. You will assist clients in accessing mental health, substance use, housing, and other social determinant resources to improve wellbeing.

Responsibilities include developing service plans with clients, documenting activities, and working with interdisciplinary teams.

Qualifications

• High School Diploma or GED required.
• Bachelor's or MSW in social work or related field from an accredited institution.
• At least two years of case management/health services experience preferred.
• Working knowledge of community resources and referral processes.
• Basic understanding of social work principles and client engagement.
• Ability to work independently and in a team; strong organizational and communication skills.
• Proficiency in EMR systems.
• BLS certification required or ability to obtain.

Responsibilities

• Coordinate and monitor services for clients to ensure timely access to resources.
• Develop and maintain individualized service plans with clients and teams.
• Provide referrals to housing, employment, healthcare, and social supports.
• Maintain documentation and required data; ensure HIPAA compliance.

Skills

Organizational skills

Communication skills

Interpersonal skills

Team collaboration

Education

Bachelor's or MSW in social work

Tools

Electronic Medical Records (EMR) systems

Job description

Position type: Full-Time
Pay/Salary: $24.00 - $26.00

• Department: Medical/Behavioral Health
• Reports to: Recovery Program Development and Sustainability Manager
• Full-time with benefits including Health, Dental, Vision, Life Insurance,Pension, Vacation, Sick, Holiday, and Personal Time
• Non-Union Position
• Pay Scale: $24 - $26/hour compensation based on experience and qualifications

The Social Services Coordinator is responsible for coordinating and delivering case management services to individuals and families engaged with public health and health center programs. This position supports clients in accessing resources related to mental health, substance use, domestic violence, housing, and other social determinants of health, with a focus on improving overall well-being and stability.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• Minimum requirement High School Diploma or GED
• Bachelor's or Master’s degree in social work (BSW or MSW ) or related field (e.g., Psychology, Human Services) from an accredited institution
• At least two years of experience in case management, family health, mental health, or substance use services preferred
• Working knowledge of community resources and referral processes
• Basic understanding of social work principles, group dynamics, and community engagement
• Ability to work independently and collaboratively in a team environment
• Strong organizational, communication, and interpersonal skills
• Proficiency in Electronic Medical Records (EMR) systems
• Basic Life Support (BLS) certification required (or ability to obtain)
• Requires ability to be mobile without limitations and to stand for long periods of time
• Must be up-to-date on all immunizations and vaccinations
• Ability to handle intermittent sitting, bending and reaching

ILLUSTRATIVE EXAMPLES OF WORK

• Coordinate and monitor services for clients, ensuring timely access to needed resources
• Develop and maintain individualized service plans in collaboration with clients and interdisciplinary teams
• Provide referrals to community-based services including housing, employment, education, healthcare, and social support
• Maintain accurate and timely documentation, reports, and required data
• Participate in clinical and interdisciplinary team meetings
• Conduct community outreach as needed
• Support public education and informational activities
• Adhere to HIPAA regulations and maintain confidentiality of client information
• Report suspected child abuse/neglect to appropriate authorities (DCFS)
• Support the mission and values of the Macoupin County Public Health Department
• Complete all required training and professional development