Social Services Coordinator

Broward Childrens Center; Pompano Beach (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Broward Children's Center in Pompano Beach, FL is seeking a Social Services Coordinator to oversee the agency's Respite Program, conduct initial assessments, support parents, manage client charts, and report outcomes.

You will assist the Social Services Administrator with staff hiring, orientation, and supervision, and collaborate on ongoing projects and events within the Respite and Social Services departments.

Qualifications

• Bachelor's in Social Work, Non-Profit Management or related field.
• One to two years social work experience if BA is in unrelated field.
• Masters in Social Work or related field preferred.

Responsibilities

• Conduct psychosocial assessments and program intakes for respite clients with the Social Services Administrator.
• Gather and track client data for outcomes; ensure charts are thoroughly documented.
• Ensure client paperwork is updated in compliance.
• Communicate with program clients regularly to ensure satisfaction and provide support/referrals.
• Assist Administrator with staff hiring, orientation, supervision, and coaching as needed.
• Coordinate scheduling for in-home visits and center-based locations.
• Represent the program at community events and assist with ongoing outreach.

Skills

Assessment skills

Documentation

Management

Communication

Bilingual a plus

Organizational skills

Interpersonal skills

Education

Bachelor's in Social Work or related field

1-2 years social work experience (if BA in unrelated field)

Master's in Social Work or related field preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Job Details

Job Location: Social Services - Pompano Beach, FL 33060 Position Type: Full Time Education Level: 4 Year Degree Job Shift: Day Job Category: Nonprofit - Social Services

The Social Services Coordinator is primarily responsible for successful coordination of the agency’s Respite Program, which provides parents of children with special needs a brief break from child care through our experienced per diem staff. The Social Services Coordinator conducts initial assessments and provides ongoing support to program parents as needed, client chart management, and tracks and reports program outcomes and data. The Social Services Coordinator is responsible for assisting the Administrator with support of the program’s direct care staff including hiring, orientation, and ongoing supervision. This person also works with the Social Services Administrator to plan and execute ongoing projects, events, and activities within the Respite and Social Services department.

Qualifications

Broward Children’s Center (BCC) is dedicated to transforming lives by providing specialized care to children and young adults who are medically fragile and developmentally disabled. Our comprehensive services range from 24/7 skilled nursing at our pediatric care facility to developmental education programs, therapeutic support, and family-centered services like respite care, social services, and in-home health support.

With unique programs including ABA therapy, developmental preschools, K-12, Home Health and PPEC outpatient care, BCC ensures each individual receives tailored support to thrive. Our team also takes part in community events, such as our annual 5K and golf tournament, creating a vibrant, mission-driven workplace.

“Your support, Broward Children’s Center (BCC) provides quality programs to infants, children, and young adults who are developmentally disabled and/or medically fragile through a continuum of services designed to meet the needs of children and their families.”

If you’re passionate about impactful work and a supportive team environment, BCC may be the perfect place for your career.

EDUCATION and/or EXPERIENCE

Minimum Bachelor’s in Social Work, Non-Profit Management or related field. One to two years social work experience if BA is in unrelated field. Masters in Social Work or related field preferred.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER SKILLS AND ABILITIES

• Strong assessment and documentation skills.
• Strong management and communication skills.
• Bilingual a plus. Excellent organizational skills.
• Excellent interpersonal skills and email/phone etiquette with families and staff.
• Ability to multi-task and to work effectively as a team member and in time sensitive situations.
• Self-starter with initiative and creativity to develop new ways to meet client and program needs.
• Proficient in Microsoft Word, Excel, and Outlook
• Previously worked in Healthcare Facility, Medical background, or Non Profit
• Experience with handicapped population, Pediatric experience preferred and knowledge of local resources a plus.

A Confidentiality Agreement is required and must be signed upon commencement of service

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Florida Driver's License
• A Confidentiality Agreement is required and must be signed upon commencement of service.
• HIV Course

ESSENTIAL DUTIES AND RESPONSIBILITIES

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:

• Conducting psychosocial assessments and program intakes along with the Social Services Administrator for clients of the respite program.
• Gather and track client data for programmatic outcomes and ensure that client charts are thoroughly documented
• Ensure that client paperwork is updated regularly and in compliance
• Regularly communicate with program clients to ensure program satisfaction, address challenges, collect data, inform of policies or updates, and provide support and referrals as needed
• Assist Social Services Administrator with direct care staff management including interview and hire process, providing orientation and guidance, reviews, and coaching and disciplinary action when needed.
• Assist the Service Specialist with scheduling and coordinating staff for in-home visits as well as multiple center based locations as needed.
• Assist with any community inquiries on all agency services, client referrals to community resources, and represent the program at occasional community events and/or presentations
• Coverage of emergency program cell every other week
• Plan and execute monthly Social & Activity Group for program
• Assisting the Social Services Administrator with social service related programs and events such, nutrition education classes, parent groups, and social work team meetings
• Assist with supervision, task management and instruction of social work interns
• Other duties as assigned

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee Childcare

BCC offers valuable childcare programs to support our employees and their families:

• Step Up Scholarship for Students with Unique Abilities (Pre-K up to 8th grade). We offer Private Therapy Services for those that qualify. Breakfast, lunch, and snacks are included.
• Early Learning Coalition of Broward County School Readiness Program (for children ages 1 up to 3 years old). Early Steps Therapy Services for those that qualify. Breakfast, lunch, and snacks are included.
• Employee Daycare (for ages 1 year through 5 years old), available, inclusive of breakfast, lunch, and snacks.
• Broward County Non-School Days: We offer our employees childcare when Broward County has non-school days (winter break, spring break, thanksgiving break), with the exception of major holidays (Thanksgiving, Christmas day, etc.).

Join BCC and enjoy a supportive, robust benefits program designed to help you thrive in both your personal and professional life.

BCC/CCC is an equal opportunity employer committed to a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, or any other protected characteristic.