Social Services Coordinator

tsainternal; Minneapolis (MN); Hybrid; USD 57,721,000 - 67,337,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Hearing

Disability and Life Insurance

Flexible Spending Accounts

403(b) Retirement Accounts

Pension Plan

Job summary

The Salvation Army Northern Division Minneapolis Central is seeking a Social Services Coordinator to provide direct assistance to program participants and to recruit and deliver comprehensive case management for Pathway of Hope (POH) participants. This role supports services aimed at breaking cycles of crisis and poverty.

We offer an hourly wage ranging from $20.14 to $23.50 for a 40-hour week, with a remote-friendly, mostly office-based environment.

Qualifications

• Associate degree preferred; alternative combination of education/experience may be considered.
• If degree is in social work, must be licensed by state board.
• Previous social services experience required.
• Must pass background checks.
• Valid driver’s license and meet MVR requirements preferred.

Responsibilities

• Provide direct assistance to participants (e.g., foodshelf, Heatshare, vouchers).
• Conduct long-term case management to POH participants.
• Maintain participant information in casefiles and databases.
• Facilitate individual and group educational activities.
• Assist with seasonal and special events.
• Recruit POH participants and promote services in the community.
• Engage in internal activities to promote POH goals.

Skills

Case management

Recruitment

Communication

Organization

Data entry

Driving

Microsoft Office

Databases

Education

Associate degree or equivalent

License if Social Work degree

Tools

Microsoft Office

Databases

Job description

Position Summary

The Salvation Army Northern Division Minneapolis Central’s Social Services Coordinator provides direct assistance to program participants. The Coordinator also recruits and provides a full range of case management services to Pathway of Hope (POH) participants. POH is responsible for providing targeted services to participants with a desire to break the cycle of crisis and enable a path out of intergenerational poverty.

$20.14 to $23.50 per hour, 40 hours a week, Monday through Friday

2727 Central Avenue NE, Mpls., MN 55418

Essential Functions

• Provide participants with direct assistance (e.g., foodshelf, Heatshare, vouchers). (30%)
• Conduct long-term strength-based, person-centered, holistic case management to POH participants. (30%)
• Maintain up-to-date, accurate participant information in casefiles and through database entry. (15%)
• Facilitate individual and group educational activities. (10%)
• Assist with seasonal and special events. (5%)
• Recruit qualifying participants for POH and promote social services and corps programs with participants and throughout the community. (5%)
• Engage in internal activities to promote and further POH goals and objectives. (5%)

Education and Experience

• Associate degree in relevant field preferred. In lieu of degree, a combination of education and experience may be considered.
• If degree is in social work, must be licensed by state board.
• Previous social services experience required.
• Must pass background checks.
• Valid driver’s license and meet MVR requirements preferred.

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods of time and working on a computer.
• Professional environment; eligible for a remote-friendly work environment.
• Must be able communicate clearly in English.
• Standard business hours with infrequent evenings and weekends.
• Must be able to occasionally lift 20 pounds.

Supervisory Responsibilities

None.

Travel Requirements

May occasionally drive agency vehicle locally to support the mission if MVR check cleared. May be required to use public transportation to support the mission if unable to drive on behalf of The Salvation Army.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits

The Salvation Army offers a competitive benefits package including:

• Medical/Dental/Vision/Hearing
• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan