Social Services Coordinator

tsainternal; Hibbing (MN); Hybrid; USD 28,000 - 30,000; Full time

Job summary

The Salvation Army Hibbing Corps is seeking a Social Services Coordinator to provide direct assistance and comprehensive case management for Pathway of Hope participants. You will recruit, support, and connect participants to a broad range of social services and community partners.

This role includes overseeing food shelf operations, facilitating educational activities, and participating in seasonal events.

Qualifications

• Associate degree preferred; equivalent education/experience may be considered.
• If the degree is in social work, must be licensed by the state board.
• Experience in social services and food pantry/services required.
• MN Food Protection Manager Certification within 90 days of employment and maintained.
• Must pass background checks.
• Valid driver’s license and meet MVR requirements preferred.

Responsibilities

• Conduct long-term, strength-based, person-centered, holistic case management for POH participants.
• Provide participants with direct assistance (e.g., Heatshare, vouchers).
• Maintain up-to-date participant information in casefiles and databases.
• Oversee food shelf operations including donations, staffing, training, statistics, and reporting.
• Facilitate individual and group educational activities.
• Assist with seasonal and special events.
• Recruit qualifying participants for POH and promote services to participants and the community.
• Engage in internal activities to support POH goals and objectives.

Skills

Interpersonal skills

Communication skills

Integrity & ethics

Organizational skills

MS Office & databases

Education

Associate degree

Food Protection Manager Certification

Tools

MS Office

Databases

Job description

Position Summary

The Salvation Army Hibbing Corps is doing the most good by providing holistic, person-centered services to individuals and families in need. In addition to worship services and pastoral care, services include short and long-term case management; food, clothing, utility, rent, and housing support; shelter and housing programs; and connections to community partners.

The Social Services Coordinator provides direct assistance to program participants. The Coordinator also recruits and provides a full range of case management services to Pathway of Hope (POH) participants. POH is responsible for providing targeted services to participants with a desire to break the cycle of crisis and enable a path out of intergenerational poverty.

Wage: $20-$22 per hour, 40 hours per week

107 W. Howard St., Hibbing, MN 55746

Essential Functions (approximate time spent)

• Conduct long-term strength-based, person-centered, holistic case management for POH participants. (30%)
• Provide participants with direct assistance (e.g., Heatshare, vouchers). (20%)
• Maintain up-to-date, accurate participant information in casefiles and through database entry. (15%)
• Oversee food shelf operations including processing incoming and outgoing food donations and purchases, staffing, training, statistics, and reporting. (10%)
• Facilitate individual and group educational activities. (10%)
• Assist with seasonal and special events. (5%)
• Recruit qualifying participants for POH and promote social services and corps programs with participants and throughout the community. (5%)
• Engage in internal activities to promote and further POH goals and objectives. (5%)

Education and Experience

• Associate degree in relevant field preferred. Instead of a degree, a combination of education and experience may be considered.
• If the degree is in social work, must be licensed by the state board.
• Previous social services and food pantry/services experience required.
• MN Food Protection Manager Certification within 90 days of employment and maintained throughout employment.
• Must pass background checks.
• Valid driver's license and meet MVR requirements preferred.

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• A combination of work including sitting, standing, walking, bending, stooping, turning, stretching, reaching, and lifting.
• Professional environment; eligible for a remote-friendly work environment.
• Must be able to communicate clearly with colleagues and participants.
• Standard business hours with infrequent evenings and weekends.
• Must be able to lift 40 pounds occasionally.

Supervisory Responsibilities

None.

Travel Requirements

May occasionally drive agency vehicle locally to support the mission if MVR check cleared.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as employees of The Salvation Army, they will support its religious mission.

This job description is not all-inclusive. It is intended to identify the essential functions of the position. The supervisor may assign other duties, responsibilities, and tasks.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits

The Salvation Army offers a competitive benefits package including:

• Medical/Dental/Vision/Hearing
• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off