Social Services Coordinator

The Salvation Army; Lebanon (Lebanon County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Social Services Coordinator to join their team. This role offers the opportunity to make a significant impact in the community by coordinating social services, conducting workshops, and managing volunteer efforts. You will work closely with clients, ensuring they receive the necessary support while maintaining confidentiality and professionalism. The organization provides a supportive work environment with a strong mission to meet human needs without discrimination. If you're passionate about social services and community engagement, this position is an excellent opportunity for you.

Benefits

Generous paid time off

Employer funded Pension Plan

Comprehensive health care coverage

Flexible Spending Accounts

Remitted Tuition Program

Public Student Loan Forgiveness Program

Qualifications

• Bachelor’s degree preferred with social service experience.
• Proficient in Microsoft Office and strong communication skills.

Responsibilities

• Conduct workshops and recruit volunteers for social services.
• Maintain client schedules and ensure confidentiality of records.

Skills

Social Service Experience

Communication Skills

Detail-Oriented

Bilingual (English/Spanish)

Consumer-Friendly Demeanor

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Overview

Position: Social Services Coordinator

Department: Lebanon, PA Corps, 1031 Guilford Street, Lebanon, PA 17046

Availability of Position: Immediately

Schedule: Full-Time; Monday - Friday; 7:00am – 3:00pm

Reporting Relationship: Corps Officers

Salary Grade: $14.00-$16.00 per hour, depending upon education and experience; 74 Non-Exempt

The Salvation Army is hiring and offers a truly excellent benefits package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time, and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low-cost employee premiums, co-pays, and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition Program
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Responsibilities

Description of Position:

Familiarize yourself with the social service agencies in Lebanon County and the services they offer along with the qualifications to access each of the services. Familiarize yourself with the mission and vision of the Lebanon Salvation Army. Conduct Financial Literacy Workshops & Nutrition Workshops. Recruit and train a pool of at least 10 volunteers and coordinate with the volunteer coordinator to secure the necessary clearances for all volunteers. Maintain a monthly calendar coordinating and scheduling the volunteers' work shifts, assuring Spanish translation is available for clients. Maintain the client appointment schedule ensuring that clients needing service are scheduled for Tuesdays and Wednesdays of every week. Ensure that the social service coordinator has informational packets with all the necessary materials and websites to assist clients thoroughly. Ensure that all social services delivered are outcome-based. Document all services and costs per service for reporting purposes. Prepare reports for Social Services monthly statistics, United Way, and other program supporting grants. Ensure that all information is logged into the database. Maintain client file contents in a uniform manner and keep them secure, being mindful of confidentiality. Review client files at least once a month to ensure data is captured correctly and content is maintained uniformly. Coordinate the Second Harvest (food distribution) food inventory, needed reporting, volunteer scheduling, and client registration, under the supervision of the Corps Officers. Coordinate Senior Box Program: Registration, Recertification, and Distribution of Senior Boxes, with supervision from the Corps Officers. Work alongside the officers to coordinate the Angel Tree Program (Christmas Assistance Program): Registration & Distribution. Attend networking meetings as assigned by the Commanding Officers; all speaking engagements or interviews with the media (newspapers & radio etc.) must be approved by the Commanding Officers. Maintain confidentiality of all Salvation Army records and client information. Maintain cleanliness and security of all corps equipment, facility, and grounds in the area of responsibility. Other duties as requested by the Corps Officers.

The above list of job duties is not exclusive or exhaustive, and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Requirements:

Bachelor’s Degree Preferred; Previous work/experience in Social Service/Casework. Maintains a consumer-friendly demeanor when working with internal and external publics. Establishes an effective working rapport with all staff. Must be courteous to program participants and their families, volunteers, staff, and the public. Proficient knowledge of Microsoft Office Suite programs (Word, PowerPoint, Excel, and Publisher). Ability to communicate and interact well with officers and employees. Prefer a logical thinker who is detail-oriented. Demonstrate good computer and typing skills with a high degree of accuracy. Ability to work alone and with others. Must be a self-starter. Must have the ability to keep information confidential and secure, and to use sound judgment in an environment with multiple, changing work priorities, and under strict deadlines. Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar, as well as good verbal communication skills. Bilingual (English/Spanish) Preferred. Must possess a current, valid Driver’s License. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record/Fingerprint Check. Must have an understanding of and appreciation for the Mission of The Salvation Army.

Contact: Please send or fax your resume along with a cover letter including salary requirements to:

The Salvation Army

1031 Guildford Street

Lebanon, PA 17046

Fax: [phone]

Or go to http://careers-usesalvationarmy.icims.com

Updated by the Divisional Human Resources Department on 5/29/24.

No phone calls please.

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All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 1832