Social Services Coordinator

Chespenn Health Services; Chester (Delaware County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life insurance

Paid leave

Tuition reimbursement

Retirement plans

Employee assistance

Job summary

ChesPenn is a community health network in Delaware County focused on quality, accessible care for adults and children. This role assists patients in overcoming socioeconomic barriers and connects them with resources and life skills education to improve health outcomes.

The position emphasizes teamwork with health care professionals, confidentiality, and strong communication. Fluency in Spanish is a plus, and an associate degree in social services is required.

Qualifications

• Associate degree in social services; Bachelor's degree is a plus.
• Two or more years of experience in social services or related field.
• Knowledge of community resources relevant to social determinants of health.
• Fluency in Spanish is a plus.

Responsibilities

• Provide counseling and referral to help improve personal and social functioning.
• Advocate to obtain necessary services for patients.
• Collaborate with Community Health Educator to address unmet community needs.
• Coordinate referrals with community agencies.
• Document interactions and referrals per standards.
• Maintain patient confidentiality and professionalism.
• Track appointment compliance and document outcomes.

Skills

Community resources

Social determinants of health

Active listening

Written communication

Teamwork

Physcial standards

Spanish (fluency)

Education

Associate degree in social services

Bachelor’s degree a plus

Job description

About Us

ChesPenn is a network of community health centers in Delaware County. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay.

Job Description

Job Description

About Us

ChesPenn is a network of community health centers in Delaware County. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay. Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back!

Position Summary

Assists the patients of the organization to overcome socioeconomic barriers to achieve their health and wellness goals. Ensures access to quality healthcare for all individuals by facilitating access to community resources, referral services and life skill education for patients and their support systems.

Qualifications

Education

Associate degree in social services, Bachelor’s degree a plus

Years Of Experience

Two (2) or more years in social services or related field

Knowledge, Skills And Abilities

• Knowledge of community resources relevant to social detriments of health
• Strong verbal communication skills, including excellent active listening skills
• Excellent written communication skills
• Ability to work harmoniously as part of a health care team
• Ability to meet approved minimal physical and medical standards
• Fluency in Spanish is a plus

Scope Of Responsibilities

• Provide individual and family supportive counseling and referral to help improve personal and social functioning and resolve emotional and psychological problems
• Provide advocacy assistance in obtaining necessary services
• Partners with the Community Health Educator and other agency representatives to identify and work to address unmet community needs
• Partner with community agencies to facilitate mutual referrals.
• Provide documentation in a timely manner according to department standards
• Model skillful, supportive, strengths-based interactions with patients and co-workers
• Maintain confidentiality of information about patients and their families
• Perform other duties as directed by supervisor
• Document all patient contacts, case updates, and referrals according to established protocol and standards
• Maintain statistical data necessary for reporting requirements
• Track appointment compliance for care-managed patients who have missed appointments, and document outcomes
• Prepare reports and audits requested by supervisor

What We Offer

• Health, Dental, Vision
• 100% Employer Paid Life and LTD Insurance
• Generous Paid Leave (vacation, personal and sick leave)
• Tuition Reimbursement
• 401(k) and Roth IRA Retirement Accounts
• Employee Assistance Program

Physical Demands

• Frequent and prolonged sitting or standing.
• Moderate physical effort

Work Environment

• Primary work environment is a busy multi-site, multi-cultural ambulatory care setting. There is routine exposure to infectious disease and blood borne pathogens.

ChesPenn Is An Equal Opportunity Employer

Because employees work with families and children and due to the sensitive nature of patient medical information, we require all applicants who receive and accept employment offers to complete child abuse and criminal background checks before being hired.