Social Services Caseworker & Office Assistant

The Salvation Army; Meriden (CT); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Employer-funded pension plan

Voluntary life insurance

Short-term disability coverage

Supplemental insurance options (Aflac,

401(k) traditional or Roth

Generous paid time off

Job summary

The Salvation Army in Meriden, CT is seeking a part-time Social Services Assistant to support Corps Officers, maintain office operations, and provide intake, referrals, and material assistance to clients.

This role requires strong communication, organizational skills, and a value-based approach. A degree in social services and driving a valid license are preferred. Hours are 24 weekly, Monday–Thursday, 9:00 am–3:00 pm, with a paid 15-minute break daily.

Qualifications

• Associate's or bachelor’s degree in social service or related field.
• Bilingual and bicultural preferred.
• Demonstrate ability to engage with diverse populations.
• Excellent time management skills.
• Knowledge of community resources.
• Minimum of two years of work experience in social services.
• Proficient in spoken and written English.
• Valid driver’s license.
• Work well in a team.
• Promote and respect The Salvation Army's mission.

Responsibilities

• Assist Corps Officers with programs (youth camps, Angel Tree, holiday meals, food pantries).
• Maintain office organization (typing, filing, computer use, mail prep).
• Assist in the soup kitchen on weekends as requested.
• Coordinate monthly social services statistics and submit them.
• Discuss special cases with Corps Officers to resolve client situations.
• Maintain confidential files and records of services and action plans.
• Provide information and referrals to TSA programs and community resources.
• Provide intake/assessment, referrals, advocacy, and material assistance.
• Refer clients seeking spiritual guidance to Corps Officers.
• Refer clients to Pathway of Hope Case Manager as appropriate.

Skills

Clear communication

Organizational skills

Bilingual

Engage diverse populations

Time management

Team player

English proficiency

Driver's license

Education

Associate/bachelor in social services

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Internet Explorer

Job description

Overview

Location: Meriden Corps (Meriden, CT)

Status: Non-exempt, Part-time Plus

Hours Per Week: 24

Schedule: Monday–Thursday, 9:00 am-3:00 pm (includes one 15-minute paid break per day)

Scope of Position: Provide various services to individuals in need and assist them with identifying and addressing the root causes of their situation. Assist with the daily maintenance of the social services office organization. Work to fulfill The Salvation Army's mission by serving others with the love of God, respect, and care.

Responsibilities

• Assist Corps Officers with various programs, including youth camps, Angel Tree, holiday meals, and food pantries as requested.
• Assist in the daily maintenance of the office organization, including typing, filing, computer use, mail preparation, etc.
• Assist in the soup kitchen on weekends as requested by supervisors.
• Coordinate monthly statistics for social services and submit them accordingly.
• Discuss special cases with the Corps Officers to resolve client situations.
• Establish and maintain a database of community resources to refer clients to other locations that may help address their needs.
• Maintain confidential files and accurate records, including pertinent information such as services provided and a plan of action.
• Maintain confidentiality and exhibit loyalty to The Salvation Army and the staff in all job-related matters.
• Participate in community meetings and collaborative networks to address issues relevant to the community and represent TSA at social service community functions deemed appropriate by the Corps Officers.
• Provide clients with information and referrals to appropriate TSA programs and other community resources.
• Provide direct service to clients, including intake/assessment, referrals, advocacy, and material assistance based on guidelines, available resources, and TSA policies and procedures.
• Refer clients seeking spiritual guidance to the Corps Officers.
• Refer clients to the Pathway of Hope Case Manager, as appropriate.

Qualifications

• Ability to communicate clearly both verbally and in writing.
• Ability to organize responsibilities and function independently.
• Associate's or bachelor’s degree in social service or related field.
• Bilingual and bicultural preferred.
• Demonstrate excellent ability to engage with diverse populations.
• Excellent time management skills are required.
• Knowledge of community resources.
• Minimum of two years of work experience in social services or related fields.
• Must have a high energy level, solid work ethic, and the ability to respond to changing conditions.
• Must work well in a team atmosphere.
• Proficient in spoken and written English.
• Valid driver’s license required.
• Will respect and promote the interests of The Salvation Army. The individual is not required to embrace the tenets of faith, but they are required to promote and respect The Salvation Army's mission.
• Working knowledge of Microsoft Outlook, Word, Excel, and Internet Explorer

The Salvation Army is pleased to offer a benefits program to part-time employees who work 20 to 29 hours per week, including...

• Employer-funded pension plan (100% vested after five years of eligible service)
• Voluntary life insurance
• Short-term disability coverage (no cost to employee)
• Supplemental insurance options (Aflac, homeowners, auto, and pet insurance)
• 403(b) traditional (pre-tax) or Roth (after-tax) retirement plan options
• Generous paid time off, including holidays, vacation, and sick leave
• Most importantly – a job with a great purpose, inspiring you to make a difference every day!

Learn more about The Salvation Army's Southern New England Division at https://www.salvationarmyusa.org/usa-eastern-territory/southern-new-england/

An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.