Social Ministries Caseworker

The Salvation Army; Hyannis (MA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Generous paid time off (holidays, vac,

Employer funded Pension Plan

Supplemental insurance plans including

Job summary

The Salvation Army Hyannis Corps is seeking a Social Ministries Caseworker to support local clients with housing, clothing, food, and referrals. This part-time role requires strong interpersonal skills, reliability, and the ability to document daily activities accurately.

Position is non-exempt, 20 hours per week, located at 100 North St., Hyannis, MA. Starting pay ranges from $16.87 to $20.80 per hour, with benefits including PTO and a company-contributed pension after meeting eligibility.

Qualifications

• High School Diploma, required
• Associate degree in Social Services, preferred
• Experience in the Social Services field
• Working knowledge of Microsoft applications (Word, Excel, PowerPoint, Access)
• Bi-lingual, preferred

Responsibilities

• Interview clients and assess needs and resources
• Provide emergency assistance, counseling, and advocacy
• Make referrals to area agencies for further services
• Schedule appointments for clientele as needed
• Maintain accurate and confidential daily records
• Assist with social ministries programs and inventory for feeding and pantry
• Network with community agencies and attend meetings
• Reception duties and general clerical work

Skills

Interpersonal skills

Organizational skills

Communication skills

Bi-lingual (preferred)

Education

High School Diploma

Associate degree in Social Services (preferred)

Tools

Microsoft Word

Excel

PowerPoint

Access

Job description

Overview

The Salvation Army’s Hyannis Corps., is hiring a Social Ministries Caseworker and offers the following benefit package to part-time employees:

• Generous paid time off every year that includes: holidays, vacation time and sick time
• Employer funded Pension Plan (company contributions begin after 1 year of employment and consistently works 20+ hours/week)
• Eligibility for supplemental insurance plans including: Voluntary Term Life & AD&D benefits, AFLAC Insurance
• Most importantly – a job with a good purpose!

Location: 100 North St., Hyannis, MA

Hours/week: 20 hours per week

Exemption: Non-exempt

Pay Range: $16.87 - $20.80 per hour

*starting pay varies depending on experience and qualifications*

Interview clients seeking assistance for various human service needs and making referrals to other area agencies for further services. Maintain daily records of clients including but not limited to forms/files/correspondence/statistical information. Support Corps in the implementation of social ministries programs and collaborate with other social service agencies in the community

Duties & Responsibilities:

*Each location may have duties, within the social ministries scope, specific to that Corps. Those duties should be typed in a Word document and attached to the signed job description.

Casework

Interview clients and assess the needs and resources of clients.

Provide emergency assistance, counseling, and advocacy to clients according to the needs assessed.

Make referrals to area agencies for further services.

Schedule appointments for clientele as needed.

Maintain accurate and confidential daily records of clients including but not limited to forms/files/correspondence/statistical information/ and other records as required.

Recognize spiritual needs of persons which may require referral to the Corps Officers (who are ordained ministers of The Salvation Army).

Program Support

Assist with the implementation and coordination of social ministries programs at Corps

Maintain inventory for feeding program and emergency food pantry, including supporting Corps officers in grant and in-kind donation development.

Network with and cultivate collaborative relationships with key personnel at other social service agencies and community-based organizations in the corps area.

Attend community meetings as requested by Corps Officers

General Responsibilities

Serve as office receptionist as needed

Perform general clerical duties to include but not limited to:

Photocopying

Faxing

Mailing

Filing

Assist with the implementation and coordination of other Corps activities.

Keep inventory and processes requests for office supplies

Maintain routine reports

Respond to all donations with a thank you (monetary and in-kind)

Assist where needed in the operations of all seasonal social ministries’ programs (Christmas, Thanksgiving, Back to School, Summer Camp, etc.) as requested by Corps Officers and DHQ.

Be able to identify and understand potential local social service funding sources and provide required reports to Corps and DHQ for current social service funding sources.

Assist in the identification, recruitment, training, and utilization of volunteers for both local and seasonal social service activities

Participate in required social ministries, counseling, and other appropriate TSA trainings

Remain up to date with all Keep SAfe training

Perform other duties as requested.

QUALIFICATIONS

Education Requirements:

High School Diploma, required

Associate degree in Social Services, preferred

Work Experience:

Experience in the Social Services field

Other Qualifications:

• Working knowledge of Microsoft applications (Word, Excel, PowerPoint, Access)
• Proven written and verbal communication skills
• Strong interpersonal and organizational skills
• Must be able to lift 25 lbs
• Good problem-solving skills
• Knowledge of the local community and services provided
• A valid driver’s license and use of official vehicle may be required. Ability to travel as needed
• Bi-lingual, preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.