Social Services Assistant Full-Time

PACS Group; Bakersfield (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Training & professional development

Job summary

Bakersfield Post Acute is seeking a compassionate Social Services Assistant to join our full-time team. You will support residents' social, emotional, and discharge planning needs, working under the Social Services Director to provide empathetic, resident-centered care.

The role involves coordinating with families, healthcare providers, and community resources, maintaining documentation, and assisting with Medicare/ Medi-Cal guidance.

Qualifications

• High school diploma or GED required.
• Associate or bachelor’s degree in social work, human services, psychology, sociology, or related field preferred but not required.
• Healthcare experience preferred, especially in social services or case management.
• Familiarity with discharge planning and community resources is a plus.

Responsibilities

• Assist planning, development, and evaluation of the facility’s social services programs.
• Identify and address residents’ social and psychosocial needs.
• Support residents toward independence and well-being.
• Provide emotional support to residents and families.
• Maintain accurate social services documentation and reports.
• Coordinate discharge planning and community resource referrals.

Skills

Written & verbal communication

Interdisciplinary collaboration

Organizational skills

Confidentiality

Time management

Compassionate care

Education

High school diploma or GED

Associate or Bachelor's in social work or related field

Tools

PointClickCare

Electronic Health Records

Job description

Bakersfield Post AcutePay Range: $19.00–$25.00 per hour, based on experienceFull-TimeMake a Meaningful DifferenceBakersfield Post Acute is seeking a compassionate, organized, and dependable Social Services Assistant to join our team full-time.Working under the direction of the Social Services Director or Consultant, this position helps address the medically related emotional, social, and psychosocial needs of our residents. The ideal candidate communicates with empathy, values resident advocacy, and enjoys helping residents and families navigate rehabilitation, long-term care, community resources, and discharge planning.Essential Duties and ResponsibilitiesAssist with planning, developing, implementing, evaluating, and directing the facility’s social services programs.Help identify and address residents’ medically related social, emotional, and psychosocial needs.Assist residents in achieving their highest practicable level of independence, self-care, and well-being.Provide emotional support to residents and families experiencing anxiety, illness, disability, grief, loss, or difficulty adjusting to a skilled nursing environment.Gather and evaluate social, family, and psychosocial information to support resident assessments and care planning.Participate in interdisciplinary care-plan meetings, resident conferences, and discharge-planning discussions.Complete required forms, reports, progress notes, and other social services documentation accurately and promptly.Maintain regular progress notes reflecting residents’ needs, interventions, adjustment to facility life, and response to services.Provide residents and families with information regarding Medicare, Medi-Cal/Medicaid, financial-assistance programs, and available community resources.Assist with discharge planning, including referrals for home health, transportation, equipment, placement, and community-based services.Coordinate with hospitals, physicians, healthcare providers, insurance representatives, government agencies, and community organizations.Help schedule outpatient appointments and on-site ancillary services, including optometry, podiatry, dentistry, and behavioral-health services.Assist residents with obtaining resources from community health, welfare, and social service agencies.Coordinate social services activities with nursing, rehabilitation, activities, dietary, admissions, business office, and other departments.Participate in community planning related to the needs and interests of residents and their families.Assist with developing, reviewing, and updating departmental policies and procedures.Participate in employee orientation and in-service education related to residents’ social, emotional, and medical needs.Develop positive working relationships with residents, families, employees, healthcare professionals, and community partners.Protect residents’ privacy and maintain the confidentiality of all resident information, including protected health information.Promptly report suspected abuse, neglect, misappropriation, fraud, or unauthorized disclosure of confidential information.Perform additional duties as assigned by the Social Services Director, Administrator, or supervisor.Supervisory ResponsibilitiesThis position has no supervisory responsibilities.QualificationsHigh school diploma or GED required.Associate or bachelor’s degree in social work, human services, psychology, sociology, or a related field preferred but not required.Previous healthcare, social services, case-management, or administrative experience preferred.Skilled nursing, rehabilitation, or long-term care experience strongly preferred.Familiarity with Medicare, Medi-Cal/Medicaid, discharge planning, and community resources is a plus.Experience with PointClickCare or another electronic health-record system preferred.Basic proficiency with Microsoft Office and standard office equipment.Strong written and verbal communication skills.Excellent interpersonal, customer-service, organizational, and time-management skills.Ability to communicate compassionately and professionally during sensitive or emotional situations.Ability to maintain strict confidentiality and handle protected information appropriately.Ability to prioritize multiple responsibilities and collaborate effectively with an interdisciplinary team.Physical RequirementsThis position requires regular sitting, standing, walking, speaking, reading, and hearing, along with prolonged computer use. Frequent use of office equipment, including telephones, copiers, scanners, fax machines, and calculators, is required.The employee may occasionally lift or move up to 25 pounds and may assist during emergency situations. Reasonable accommodations may be made for qualified individuals with disabilities.Work EnvironmentThe Social Services Assistant works in administrative and resident-care areas within a skilled nursing facility. The position includes regular interaction with residents, families, employees, healthcare professionals, community agencies, and visitors. The noise level is generally low to moderate.Why Join Bakersfield Post Acute?Competitive pay of $19.00–$25.00 per hour, based on experienceFull-time employmentMedical, dental, and vision insurance401(k) retirement planLife insurancePaid time off and paid holidaysTraining and professional-development opportunitiesReward and bonus opportunitiesSupportive leadership and a collaborative interdisciplinary teamMeaningful work supporting residents and their familiesBenefits are subject to eligibility requirements and facility policy.Bakersfield Post Acute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.Apply today and bring your compassion, organization, and dedication to the Social Services team at Bakersfield Post Acute!We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.