Social Services Assistant

(Victorian Post Acute) Golden Gateidence Opco, LLC; United States; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) retirement plan

PTO

Employee recognition and rewards

Bonus opportunities

Training and professional development

Career growth opportunities

Supportive and collaborative work环境

Job summary

Victorian Post Acute in San Francisco, CA, is seeking a Social Services Assistant to support residents and families with their social, emotional, and psychosocial needs during their healthcare journey. This full-time role offers meaningful relationship-building and a chance to impact quality of life.

You’ll collaborate with the care team, assist with admissions and discharges, and help connect residents to community resources. Prior healthcare exposure is preferred; PCC experience is a plus.

Qualifications

• High school diploma or equivalent.
• Previous experience in healthcare, skilled nursing, senior living, or social services preferred.
• PointClickCare (PCC) experience is a plus, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and documentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work effectively with residents, families, staff, and community resources.
• Empathetic, patient, professional, and resident-focused approach.

Responsibilities

• Build positive, meaningful relationships with residents and their families.
• Provide compassionate support for residents’ social, emotional, and psychosocial needs.
• Assist with care planning and help identify goals that promote independence, dignity, and quality of life.
• Provide emotional support to residents and families experiencing illness, disability, adjustment, grief, or loss.
• Assist with admissions, transfers, and discharges.
• Participate in discharge planning and help connect residents with appropriate community resources.
• Interview residents, guardians, and sponsors to obtain required admission information.
• Prepare and organize admission packets, including resident rights, privacy notices, and admission agreements.
• Maintain accurate resident records and identification information.
• Maintain accurate bed availability records.
• Collaborate with nursing, rehabilitation, administration, and other interdisciplinary team members.
• Maintain resident confidentiality and follow facility policies and applicable privacy requirements.

Skills

Compassionate

Organized

Dependable

Communication

Interpersonal skills

Education

High school diploma

Tools

PointClickCare (PCC)

Job description

Social Services Assistant – $20–$25+ DOE Victorian Post Acute | San Francisco, CA

Victorian Post Acute is a 90-bed skilled nursing and rehabilitation facility located at 2121 Pine Street in San Francisco. We are seeking a compassionate, dependable, and organized Social Services Assistant to join our team. In this role, you’ll have the opportunity to build meaningful relationships with residents and families while helping support their social, emotional, and psychosocial needs throughout their healthcare journey.

Why Join Victorian Post Acute?

• $20.00–$25.00+ per hour, DOE Full-Time position
• Medical, dental & vision benefits
• 401(k) retirement plan
• Paid Time Off (PTO)
• Employee recognition and rewards
• Bonus opportunities
• Training and professional development
• Career growth opportunities
• Supportive and collaborative work environment
• Convenient San Francisco location with ample parking

What You’ll Do

As a Social Services Assistant, you will play an important role in supporting residents and their families and helping ensure a positive experience throughout their stay.

• Build positive, meaningful relationships with residents and their families.
• Provide compassionate support for residents’ social, emotional, and psychosocial needs.
• Assist with care planning and help identify goals that promote independence, dignity, and quality of life.
• Provide emotional support to residents and families experiencing illness, disability, adjustment, grief, or loss.
• Assist with admissions, transfers, and discharges.
• Participate in discharge planning and help connect residents with appropriate community resources.
• Interview residents, guardians, and sponsors to obtain required admission information.
• Prepare and organize admission packets, including resident rights, privacy notices, and admission agreements.
• Maintain accurate resident records and identification information.
• Maintain accurate bed availability records.
• Collaborate with nursing, rehabilitation, administration, and other interdisciplinary team members.
• Maintain resident confidentiality and follow facility policies and applicable privacy requirements.

What We’re Looking For

We’re looking for someone who is compassionate, organized, dependable, and genuinely enjoys helping others.

• High school diploma or equivalent required.
• Previous experience in healthcare, skilled nursing, senior living, or social services preferred.
• PointClickCare (PCC) experience is a plus, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and documentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work effectively with residents, families, staff, and community resources.
• Empathetic, patient, professional, and resident-focused approach.

Ready to Make a Difference?

If you’re looking for a rewarding opportunity where you can build relationships, support residents and families, and make a meaningful impact every day, we’d love to meet you!

Job Type: Full-Time Pay: $20.00–$25.00+ per hour, DOE Location: 2121 Pine Street, San Francisco, CA

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.