Social Services Assistant

Victorian Post Acute; San Francisco (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid Time Off

Bonus opportunities

Ongoing training

Job summary

Victorian Post Acute is hiring a Social Services Assistant in San Francisco, CA. The role is full-time at 2121 Pine Street with a pay range of $20.00–$22.00 per hour.

You will collaborate with residents and families to set goals, assess needs, and develop comprehensive care plans while providing emotional and psychosocial support. The position emphasizes teamwork in a fast-paced skilled nursing facility environment.

Qualifications

• High school diploma or equivalent.
• Experience in a skilled nursing facility and familiarity with PointClickCare (PCC) preferred.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong communication and interpersonal skills.
• Compassionate, empathetic, resident-focused approach.

Responsibilities

• Collaborate with residents and families to establish goals and develop plans that promote independence and well-being.
• Provide medically related social services to support residents' physical, mental, and psychosocial needs.
• Assess social, family, psychological, and emotional needs and assist with care plan development.
• Offer emotional support and guidance to residents and families coping with illness, disability, adjustment challenges, grief, and loss.
• Participate in discharge planning and coordinate referrals with community resources.
• Interview residents, guardians, and sponsors to obtain admission information and documentation.
• Prepare and maintain resident identification records.
• Maintain accurate records of bed availability.
• Process admissions, transfers, and discharges per policies and procedures.
• Provide admission packets, including resident rights, privacy notices, and admission agreements.

Skills

Communication skills

Interpersonal skills

Empathy

Multitasking

Education

High school diploma

Tools

PointClickCare (PCC)

Job description

Social Services Assistant

Victorian Post Acute – 2121 Pine Street, San Francisco, CA

Skilled nursing facility with 90 beds, located in San Francisco.

Position Details

• Employment Type: Full-Time
• Pay Range: $20.00 - $22.00 per hour

Responsibilities

• Collaborate with residents and their families to establish goals and develop plans that promote independence, self-care, and overall well‑being.
• Provide medically related social services to support each resident's physical, mental, and psychosocial needs.
• Assess social, family, psychological, and emotional needs and assist with care plan development.
• Offer emotional support and guidance to residents and families coping with illness, disability, adjustment challenges, grief, and loss.
• Participate in discharge planning and coordinate referrals with appropriate community resources.
• Interview residents, guardians, and sponsors to obtain necessary admission information and documentation.
• Prepare and maintain resident identification records in accordance with facility policies and procedures.
• Maintain accurate records of bed availability.
• Process resident admissions, transfers, and discharges in compliance with established policies and procedures.
• Provide admission packets, including resident rights, privacy notices, and admission agreements.

Requirements

• High school diploma or equivalent required.
• Previous experience in a skilled nursing facility and familiarity with PointClickCare (PCC) preferred, but not required.
• Ability to work effectively in a fast‑paced environment while managing multiple priorities.
• Strong communication and interpersonal skills with the ability to build positive relationships with residents, families, and team members.
• Ability to assess social, family, psychological, and emotional needs and contribute to appropriate care planning.
• Compassionate, empathetic, and resident‑focused approach to care.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, and vision benefits for full‑time employees.
• 401(k) retirement plan.
• Paid Time Off (PTO).
• Employee recognition, rewards, and bonus opportunities.
• Ongoing training, professional development, and career growth opportunities.

Join our dedicated team at Victorian Post Acute and make a meaningful difference in the lives of our residents every day.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.