Social Services Aide

Roanoke County, Virginia; Roanoke (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Roanoke County is seeking a candidate to provide accountable administrative and human services support to clients across Self Sufficiency, Children’s Services, and Child Protective Services. You will gather data, assist with forms, and help manage records and costs.

Required: High School diploma or equivalent and some experience in Human Services. Preferred: training in Human Services and valid Virginia driver’s license with clean record.

Qualifications

• Required: High School diploma or equivalent.
• Preferred: Courses or training in the Human Services field.
• Required: Some experience in Human Services field

Responsibilities

• Provide direct service to clients.
• Gather data to prepare reports and support records.
• Assist clients in completing forms and documenting information.
• Prepare invoices, purchase orders, and case actions to support client service costs.
• Assist staff with supportive tasks and with file management.
• Scan documents into repositories and maintain program knowledge.

Skills

Math & basic numeracy

Policy communication

Client support/ADL assistance

Time management

Relationship building

Documentation & reporting

Computer skills

Education

High School diploma or equivalent

Courses or training in Human Services

Job description

General Description

Performs responsible administrative and human support work. Provides direct service to agency clients in the areas of Self Sufficiency, Children’s Services or Child Protective Services area. Performs other duties as assigned.

General Description

Performs responsible administrative and human support work. Provides direct service to agency clients in the areas of Self Sufficiency, Children’s Services or Child Protective Services area. Performs other duties as assigned.

Essential Job Functions

• Provides direct service to client.
• Gathers statistical data to prepare reports
• Assists clients in completing forms
• Documents information to records and forms
• Prepares invoices, purchase orders and case actions to support client service costs
• Assists services or benefits staff with various supportive tasks
• Scans documents into repositories
• Maintains knowledge of program policy
• Assists with fleet management
• Assists with file management
• Other duties as assigned

Non-essential Job Functions

• Enters statistical data for workers
• Assists with special projects

Requirements/Preferences

Education

Required: High School diploma or equivalent

Preferred: Courses or training in the Human Services field

Experience

Required: Some experience in Human Services field

Certifications/ Licenses

Required: Valid Virginia driver's license with good driving record.

Knowledge, Skills And Abilities

• Ability to perform basic mathematics
• Ability to give oral and written instructions when explaining policy
• Ability to assist others in activities of daily living and recognize basic needs of clients
• Ability to plan, organize and prioritize own work schedule
• Ability to establish and maintain working relationships with clients, professionals, co-workers and the public
• Ability to write using correct spelling and basic grammar and to compile, organize and post data from records, reports and other sources using the appropriate format
• Skill in the use of personal computer hardware and software

Additional Requirements

Subject to a complete criminal history background search with acceptable results. Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description

Supervisory Responsibilities

None