Social Services

Hill Valley Healthcare; Hunters Trace (KY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Paperless onboarding

Comprehensive benefits

Same day pay

Instant access to wages

Paid time off

Holiday pay

Employee referral program

Performance reviews

EAP programs

Mentorship and orientation

Tuition reimbursement

Training programs

CEU support

Strong leadership

Advancement opportunities

Strong school partnerships

360 communications

Job summary

Parkwood Health and Rehabilitation in Louisville, KY is hiring a Social Services Assistant to work closely with residents, families, and the interdisciplinary team. You will help ensure residents receive social support, resources, and services to thrive in a skilled nursing environment.

The role emphasizes resident-centered care, documentation accuracy, and collaboration with staff to coordinate care plans and community resources. Competitive benefits and growth opportunities are offered.

Qualifications

• Experience in healthcare, long-term care, social services, or customer-service environment preferred.
• Strong communication and interpersonal skills.
• Compassionate and patient approach when working with residents and families.
• Excellent organization and attention to detail.
• Ability to work effectively as part of an interdisciplinary team.
• Proficiency with basic computer applications and documentation.
• High school diploma or equivalent required; additional education in social services, human services, psychology, or a related field preferred.

Responsibilities

• Assist the Social Services department with supporting residents and their families.
• Help residents adjust to the skilled nursing environment and address social and emotional needs.
• Assist with completing and maintaining resident documentation and records.
• Communicate with residents, families, staff, and outside resources as needed.
• Assist with care plan meetings and follow-up activities.
• Help coordinate appointments, referrals, and community resources.
• Assist with discharge planning and transition-related activities.
• Support resident rights, dignity, privacy, and quality of life.
• Participate in interdisciplinary team meetings and facility activities.
• Maintain confidentiality and follow all facility policies and applicable regulations.

Skills

Communication

Interpersonal skills

Compassionate approach

Organization

Teamwork

Documentation

Education

High school diploma or equivalent

Related field coursework (social services, psychology)

Tools

Basic computer literacy

Job description

We are hiring a Social Services Assistant to join our team!

Parkwood Health and Rehabilitation

Louisville, KY

Full Time, Monday-Friday

8:00AM-4:30PM OR 9:00AM-5:00PM

At Parkwood Health and Rehabilitation, we don't just provide care - we build connections. We're a compassionate, resident-centered Skilled Nursing and Long-Term Care Facility. In this role, you will work closely with residents, families, and the interdisciplinary team to help ensure residents receive the support, resources, and services they need to thrive.

What You’ll Love:

• Competitive hourly pay

• Paperless, quick onboarding

• Comprehensive benefits (health, dental, vision, retirement plan, same day pay, instant access to wages)

• Paid time off, holiday pay

• Generous employee referral program

• Annual performance reviews and competitive bi-annual pay reviews

• Support for personal well-being (EAP programs, mental health resources)

• Respectful, supportive leadership and strong focus on teamwork

• Optimal staff-to-patient ratios to prevent burnout

• Opportunities for advancement

• Tuition reimbursement, training programs, and CEU support

• Strong mentorship and orientation programs

• Strong school partnerships

• 360 communications for staff, residents & families

Responsibilities

• Assist the Social Services department with supporting residents and their families.

• Help residents adjust to the skilled nursing environment and address social and emotional needs.

• Assist with completing and maintaining resident documentation and records.

• Communicate with residents, families, staff, and outside resources as needed.

• Assist with care plan meetings and follow-up activities.

• Help coordinate appointments, referrals, and community resources.

• Assist with discharge planning and transition-related activities.

• Support resident rights, dignity, privacy, and quality of life.

• Participate in interdisciplinary team meetings and facility activities.

• Maintain confidentiality and follow all facility policies and applicable regulations.

Qualifications

• Previous experience in a healthcare, long-term care, social services, or customer-service environment preferred.

• Strong communication and interpersonal skills.

• Compassionate and patient approach when working with residents and families.

• Excellent organization and attention to detail.

• Ability to work effectively as part of an interdisciplinary team.

• Proficiency with basic computer applications and documentation.

• High school diploma or equivalent required; additional education in social services, human services, psychology, or a related field preferred.

Make Everyday Matter.

Join a team where your care is felt, your work is valued, and your residents become like family. If you're ready to bring comfort, dignity, and a smile to someone's day - we'd love to meet you.

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.