SOCIAL SERVICE PROGRAM PLANNER III

Governor of Illinois; Chicago (IL); On-site; USD 79,000 - 115,000; Full time

Job summary

An established industry player is seeking a Social Service Program Planner III to join their dedicated team. This role involves complex tasks in designing and implementing survey review processes to ensure community agencies comply with state and federal regulations. The ideal candidate will have a master's degree and experience in community organization and program planning. You'll be part of a mission-driven team that values compassion and equity, contributing to the betterment of services for individuals with developmental disabilities. Join a supportive environment that offers competitive benefits and career advancement opportunities.

Benefits

Pension Program

Health Insurance

Dental Insurance

Vision Insurance

Paid Personal Business Days

Paid Sick Days

Paid Vacation Days

Paid Holidays

Flexible Work Schedules

Paid Parental Leave

Qualifications

• Master's degree required with one year of professional experience.
• Experience in licensure/certification activities preferred.

Responsibilities

• Design and implement the survey review process.
• Contact agencies for unannounced on-site surveys.
• Prepare compliance reports and provide training.

Skills

Program Planning

Community Organization

Technical Assistance

Report Preparation

Compliance Analysis

Education

Master's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Job Requisition ID: 46490

Opening Date: 05/06/2025

Closing Date: 05/19/2025

Agency:Department of Human Services

Class Title:SOCIAL SERV PROGRAM PLANNER III - 41313

Skill Option:None

Bilingual Option:None

Salary:Anticipated Salary (Effective 7/1/25) : $6,589 - $9,541 per month ($79,068 - $114,492 per year)

Job Type: Salaried

Category:Full Time

County: Cook

Number of Vacancies: 2

Bargaining Unit Code:RC062

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Developmental Disabilities is seeking to hire a Social Service Program Planner III for the Northern Survey & Training Unit. As a team member, the Social Service Program Planner III will perform the more complex technical tasks in designing, analyzing, and implementing the survey review process to verify community-based agencies are providing services in compliance with state and federal requirements. In addition, this position will contact community agencies according to the schedule for unannounced on-site surveys in compliance with strict regulatory timelines for initiation and compliance of survey processing. Traveling to various locations throughout the state to perform analysis of compliance is an important role of this position.

Essential Functions

• As a team member performs the more complex technical tasks in designing, analyzing, and implementing the survey review process to verify community-based agencies are providing services in compliance with state and federal requirements.
• Contacts community agencies according to the schedule for unannounced on-site surveys in compliance with strict regulatory timelines for initiation and compliance of survey processing.
• Prepares reports regarding the degree of compliance with rules.
• Liaises with other Section staff to maintain detailed information on all licensed/certified community agencies.
• Provides consultation, training and technical assistance to new and current staff, community organizations, social services agencies, and the public regarding service delivery systems, agency resources and current regulations.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of master's degree.
• Requires one year (1) of progressively responsible professional experience in community organization, social service work, or in program planning and development.

Specialized Skills

• Of the one year (1) of progressively responsible professional experience, requires one year of professional experience in licensure/certification activities with community agencies serving individuals with developmental disabilities or a mental illness.

Preferred Qualifications

• Two (2) years of professional experience analyzing and evaluating programs and operations for a public or private organization.
• Two (2) years of professional experience working with program objectives for community agencies providing services to persons with developmental disabilities or mental illness.
• Two (2) years of experience preparing detailed reports and documents utilizing software such as Microsoft Word and Excel for a public or private organization.
• One (1) year of professional experience conducting on-site surveys of community organizations to ensure compliance with rules and regulations for a public or private organization.
• One (1) year of professional experience in licensure/certification activities with community agencies serving individuals with developmental disabilities or a mental illness.
• One (1) year of professional experience providing consultation, training and technical assistance to staff, community organizations, social services agencies and the public

Conditions of Employment

• Requires ability to meet requirements to be classified as a Qualified Intellectual Disability Professional (QIDP) or a Qualified Mental Health Professional (QMHP).
• Requires a valid driver’s license.
• Requires the ability to travel statewide, including overnight stays.
• Requires basic proficiency in the use of Microsoft Office Suite, including but not limited to, Word, Excel, and Access.
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:30am - 5:00pm, 1 hour unpaid lunch

Work Location: 401 S Clinton St, Chicago, Illinois, 60607

Division of Developmental Disabilities

Bureau of Accreditation, Licensure & Certification (BALC)

Northern Survey & Training Unit

Agency Contact: [e-mail]

Posting Group: Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

This position [DOES] contain “Specialized Skills” (as that term is used in CBAs).

Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [e-mail]

• [e-mail]