Social Service Director

THRYVE Healthcare; Chicago (IL); On-site; USD 70,000 - 120,000; Full time

Job summary

THRYVE Healthcare is seeking a dedicated Social Services Director to lead our Social Services Department and support residents’ social, emotional, and psychological well-being. You will work with residents, families, leadership, and the interdisciplinary team to ensure residents receive resources and advocacy throughout their stay.

The role requires a Bachelor’s in Social Work and at least 2 years of social work/case management experience in a skilled nursing facility, with supervisory skills

Qualifications

• Bachelor’s degree in Social Work or related field required.
• Minimum 2 years of experience in social work or case management within a skilled nursing facility required.
• Supervisory or leadership experience preferred.
• Strong knowledge of social work principles, long-term care, discharge planning, and community resources.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Ability to work effectively with residents, families, staff, and interdisciplinary team members.
• Compassionate, professional, and resident-focused approach.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Develop, implement, and oversee social services programs to meet residents and families' needs.
• Complete psychosocial assessments and identify residents’ social, emotional, and psychological needs.
• Collaborate with interdisciplinary teams to create individualized, resident-centered care plans.
• Provide counseling, support, advocacy, and interventions to residents and families.
• Lead and supervise social services staff with guidance and training.
• Assist residents and families with adjustment to the facility and changes in health or independence.
• Coordinate referrals to community resources and outside agencies as appropriate.
• Support discharge planning and safe transitions of care.
• Develop relationships with community organizations and service providers.
• Ensure timely documentation of activities and resident progress.
• Monitor department performance and identify improvement opportunities.
• Ensure compliance with applicable regulations and facility policies.
• Participate in care plan meetings and QA activities.
• Maintain confidentiality and protect residents’ rights.

Skills

Communication

Interpersonal skills

Organizational skills

Problem solving

Confidentiality

Education

Bachelor’s degree in Social Work

Job description

Job Summary

THRYVE Healthcare is seeking a dedicated and compassionate Social Services Director to lead our Social Services Department and support the social, emotional, and psychological well‑being of our residents. The Social Services Director will work closely with residents, families, facility leadership, and the interdisciplinary team to ensure residents receive appropriate support, resources, and advocacy throughout their stay.

Responsibilities

• Develop, implement, and oversee social services programs and services to meet the needs of residents and their families.

• Complete and oversee psychosocial assessments and identify residents’ social, emotional, and psychological needs.

• Collaborate with interdisciplinary teams to develop and implement individualized, resident-centered care plans.

• Provide counseling, support, advocacy, and appropriate interventions to residents and families.

• Lead and supervise social services staff and provide guidance, training, and support.

• Assist residents and families with adjustment to the facility and changes in health or independence.

• Coordinate referrals to community resources and outside agencies as appropriate.

• Support discharge planning and help ensure safe and appropriate transitions of care.

• Develop and maintain relationships with community organizations and service providers.

• Ensure accurate and timely documentation of social services activities and resident progress.

• Monitor department performance and identify opportunities for improvement.

• Ensure compliance with applicable federal and state regulations and facility policies.

• Participate in care plan meetings, interdisciplinary team meetings, surveys, and quality assurance activities.

• Maintain confidentiality of resident information and protect residents’ rights.

• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Social Work or a related field required.

• Minimum 2 years of experience in social work or case management within a skilled nursing facility required.

• Previous supervisory or leadership experience preferred.

• Strong knowledge of social work principles, long-term care, discharge planning, and community resources.

• Excellent communication, interpersonal, organizational, and problem-solving skills.

• Ability to work effectively with residents, families, staff, and interdisciplinary team members.

• Compassionate, professional, and resident-focused approach.

• Ability to maintain confidentiality and handle sensitive information appropriately.

IND123