Social Service Director

THRYVE Healthcare; Burbank (IL); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Life Insurance

Short-Term Disability Insurance

Paid Time Off (PTO)

Tuition Reimbursement Program

Job summary

THRYVE of Burbank seeks a compassionate Social Services Director to lead our Social Services Department at our skilled nursing facility in Burbank, Illinois. You will advocate for residents and families, coordinate psychosocial services, and collaborate with the interdisciplinary team to ensure quality of life and regulatory compliance.

Responsibilities include directing daily operations, developing care plans, providing counseling, coordinating admissions and discharge planning, and maintaining

Qualifications

• Bachelor's degree in Social Work or related field.
• Master's degree in Social Work preferred.
• Illinois Social Worker license (LSW) or LCSW preferred per regulations.
• Minimum of 2 years in social work or case management in SNF/long-term care.
• Leadership or supervisory experience preferred.

Responsibilities

• Direct and oversee daily operations of Social Services Department.
• Assess residents' psychosocial needs and develop individualized care plans with the team.
• Provide emotional support and crisis intervention to residents and families.
• Coordinate admissions, transfers, and discharge planning for safe transitions of care.
• Assist with advance directives, community resources, and long-term care planning.
• Advocate for resident rights and promote dignity and quality of life.
• Participate in care plan and interdisciplinary team meetings.
• Maintain accurate documentation per CMS/IDPH regulations.
• Build relationships with hospitals and community agencies.
• Supervise Social Services staff and provide coaching and training.

Skills

Leadership

Communication

Organization

Conflict resolution

Education

Bachelor's degree in Social Work

Master's degree in Social Work (preferred)

Tools

Electronic Medical Records (EMR)

Microsoft Office

Job description

THRYVE of Burbank is seeking a compassionate, experienced, and dedicated Social Services Director to lead our Social Services Department at our skilled nursing facility in Burbank, Illinois. In this leadership role, you will advocate for residents and their families by ensuring their psychosocial needs are met while coordinating services that promote the highest possible quality of life. The Social Services Director works closely with the interdisciplinary team to support resident well-being, regulatory compliance, and successful discharge planning.

Responsibilities

• Direct and oversee the daily operations of the Social Services Department.

• Assess residents' psychosocial needs and develop individualized care plans in collaboration with the interdisciplinary team.

• Provide emotional support, counseling, and crisis intervention to residents and families.

• Coordinate admissions, transfers, and discharge planning to ensure safe and appropriate transitions of care.

• Assist residents and families with advance directives, community resources, financial assistance programs, and long-term care planning.

• Advocate for resident rights while promoting dignity, independence, and quality of life.

• Participate in care plan meetings, family meetings, and interdisciplinary team conferences.

• Maintain accurate and timely documentation in accordance with federal, state, and facility regulations.

• Develop and maintain relationships with hospitals, community agencies, hospice providers, and other referral sources.

• Supervise Social Services staff, providing coaching, training, and performance management as needed.

• Ensure compliance with CMS, IDPH, and applicable federal and state regulations governing social services in skilled nursing facilities.

• Participate in Quality Assurance and Performance Improvement (QAPI) initiatives.

• Perform other duties as assigned by the Administrator.

Qualifications

• Bachelor's degree in Social Work or a related human services field required; Master's degree preferred.

• Current Illinois Social Worker license (LSW) or Licensed Clinical Social Worker (LCSW) preferred, as required by applicable regulations.

• Minimum of 2 years of social work or case management experience in a skilled nursing facility or long-term care setting required.

• Previous leadership or supervisory experience preferred.

• Strong knowledge of Medicare, Medicaid, resident rights, discharge planning, and long-term care regulations.

• Excellent communication, interpersonal, and conflict resolution skills.

• Strong organizational skills with the ability to manage multiple priorities.

• Proficiency in electronic medical records and Microsoft Office applications.

Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Flexible Spending Account (FSA)

• Life Insurance

• Critical Illness Insurance

• Short-Term Disability Insurance

• Accident Insurance

• Hospital Indemnity Insurance

• 401(k) Retirement Savings Plan

• On-Demand Pay Option

• Paid Time Off (PTO)

• Tuition Reimbursement Program

Join Our Team

At THRYVE of Burbank, we are committed to providing compassionate, resident-centered care in a supportive and collaborative environment. As our Social Services Director, you will play a vital role in enhancing the quality of life for our residents and supporting their families throughout their healthcare journey.