Social Service Counselor 5-B

State of Louisiana; Thibodaux (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

The South Central Louisiana Human Services Authority (SCLHSA) in Thibodaux, LA, is seeking a Social Service Counselor 5-B to lead and supervise case management teams and oversee care coordination services. This role shapes program development, implementation, and evaluation in a mission-driven environment.

Ideal candidates bring six or more years in social services, with leadership experience and ADRA certification eligibility for addiction-related services.

Qualifications

• Six years of social services experience or equivalent substitutions as listed.
• Experience with leadership and supervision in clinical operations is preferred.
• Certification eligibility for ADRA is required for applicable roles.

Responsibilities

• Provide direct-line supervision and administrative oversight of case management staff.
• Coordinate Consumer Care Resources program and manage funds for clients and families.
• Lead development and evaluation of agency-wide behavioral health care management.
• Collaborate with managed care, Medicaid, and community partners to close gaps.
• Maintain current knowledge of Medicaid, regulations, and reimbursement opportunities.

Skills

Communicating Effectively

Demonstrating Accountability

Making Accurate Judgements

Job description

Helping people, changing lives through education, prevention, intervention, and treatment in an effort to enhance quality of life.

Join a dedicated team committed to improving lives across South Central Louisiana. SCLHSA is seeking an experienced Social Service Counselor 5-B to provide leadership in the development, implementation, monitoring, and evaluation of case management and care coordination services. This leadership-level role offers the opportunity to make a lasting impact while working in a supportive, mission-driven environment.

If you're ready to take the next step in your career and help shape the future of human services in our region, we want to hear from you.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Making Accurate Judgements: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

• Six years of social services experience; OR
• Six years of full-time experience in any field plus three years of social services experience; OR
• A bachelor's degree plus three years of social services experience; OR
• An advanced degree in a social sciences field plus two years of social services experience.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• NECESSARY SPECIAL REQUIREMENT: Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

As a Social Service Counselor 5-B, the incumbent will support clinical operations by:

• Providing direct-line supervision and administrative oversight of all state-employed and contracted case management personnel.
• Serving as SCLHSA’s Consumer Care Resources Program Coordinator by managing funds annually for clients and their family members who have behavioral health issues
• Leading the development, implementation, coordination, and evaluation of an agency-wide behavioral health care management program.
• Coordinating with managed care organizations, Medicaid representatives, community providers, and other partners to close referral loops and decrease care/resource gaps.
• Maintaining knowledge of behavioral health case management, care coordination, Medicaid and managed care requirements, reimbursement opportunities, and applicable regulations.

Position-Specific Details:

Location: This position is domiciled at SCLHSA's Behavioral Health Crisis Center (BHCC), located in Thibodaux, LA.

Appointment Type: Probationary Appointment

Compensation: The actual starting salary depends on the education and experience of the selected applicant.

Contact Information:

For further information about this vacancy, contact:
Shelby Hidalgo
HR Director
[e-mail]
985-857-3743

Louisiana is a State As A Model employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.