Community Service Supervisor

State of Louisiana; Houma (LA); On-site; USD 55,000 - 65,000; Full time

Job summary

The State of Louisiana, through SCLHSA, invites applications for a Community Service Supervisor overseeing EarlySteps intake operations in Houma. This role focuses on timely program implementation and coordination with local providers.

The successful candidate will lead intake staff, ensure compliance with state and federal rules, manage documentation quality, and drive continuous improvement in service delivery to children with developmental needs.

Qualifications

• Seven years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• Six years of full-time work experience plus four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• A bachelor's degree plus four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus three years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.

Responsibilities

• Supervising intake personnel
• Monitoring referral processing and service coordination activities
• Ensuring compliance with applicable state and federal requirements
• Overseeing documentation and data quality
• Implementing quality assurance and continuous improvement activities

Skills

Health services exp

Social services knowledge

Program coordination

Data quality control

Education

Bachelor's degree

Advanced degree

Job description

Helping people, changing lives through education, prevention, intervention, and treatment in an effort to enhance quality of life.

Join a dedicated team committed to improving lives across South Central Louisiana. SCLHSA is seeking an experienced Community Service Supervisor to oversee regional EarlySteps intake operations to ensure timely and consistent implementation of program requirements. This role offers the opportunity to make a lasting impact while working in a supportive, mission-driven environment.

Qualifications

• Seven years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• Six years of full-time work experience plus four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• A bachelor's degree plus four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus three years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties

• Supervising intake personnel
• Monitoring referral processing and service coordination activities
• Ensuring compliance with applicable state and federal requirements
• Overseeing documentation and data quality
• Implementing quality assurance and continuous improvement activities

Position Specific Details

Location: This position is located at SCLHSA's Developmental Disabilities Office, located in Houma, LA.

Appointment Type: This vacancy is being announced as a Classified Position and will be filled as a Job Appointment that may transfer into a Probationary Appointment at a future date.

Compensation: The actual starting salary depends on the education and experience of the selected applicant.

Contact Information

For further information about this vacancy, contact: Shelby Hidalgo, Acting HR Director, [e-mail], 985-857-3743

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.