Social Service Counselor 5-B

State of Louisiana; Thibodaux (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

State of Louisiana’s South Central Louisiana Human Service Authority seeks an experienced Social Service Counselor 5-B to lead case management and care coordination in Thibodaux, LA. The role develops, implements, and evaluates behavioral health programs and collaborates with Medicaid and community partners to improve access to care.

You will supervise staff, oversee program funds for clients and families, and ensure compliance with applicable regulations in a mission-driven environment.

Qualifications

• Six years of social services experience.
• Six years of full-time experience in any field plus three years of social services experience.
• A bachelor's degree plus three years of social services experience.
• An advanced degree in a social sciences field plus two years of social services experience.

Responsibilities

• Providing direct-line supervision and administrative oversight of all state-employed and contracted case management personnel.
• Serving as SCLHSA’s Consumer Care Resources Program Coordinator by managing funds annually for clients and their family members who have behavioral health issues.
• Leading the development, implementation, coordination, and evaluation of an agency-wide behavioral health care management program.
• Coordinating with managed care organizations, Medicaid representatives, community providers, and other partners to close referral loops and decrease care/resource gaps.
• Maintaining knowledge of behavioral health case management, care coordination, Medicaid and managed care requirements, reimbursement opportunities, and applicable regulations.

Skills

Communicating Effectively

Demonstrating Accountability

Making Accurate Judgements

Education

Bachelor's degree + 3 years social services experience

Advanced degree in social sciences + 2 years social services experience

Job description

Helping people, changing lives through education, prevention, intervention, and treatment in an effort to enhance quality of life.

Join a dedicated team committed to improving lives across South Central Louisiana. SCLHSA is seeking an experienced Social Service Counselor 5-B to provide leadership in the development, implementation, monitoring, and evaluation of case management and care coordination services. This leadership-level role offers the opportunity to make a lasting impact while working in a supportive, mission-driven environment.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Making Accurate Judgements: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

• Six years of social services experience; OR
• Six years of full-time experience in any field plus three years of social services experience; OR
• A bachelor's degree plus three years of social services experience; OR
• An advanced degree in a social sciences field plus two years of social services experience.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

No Civil Service Test Score is required in order to be considered for this vacancy.

Official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Providing direct-line supervision and administrative oversight of all state-employed and contracted case management personnel.
• Serving as SCLHSA’s Consumer Care Resources Program Coordinator by managing funds annually for clients and their family members who have behavioral health issues
• Leading the development, implementation, coordination, and evaluation of an agency-wide behavioral health care management program.
• Coordinating with managed care organizations, Medicaid representatives, community providers, and other partners to close referral loops and decrease care/resource gaps.
• Maintaining knowledge of behavioral health case management, care coordination, Medicaid and managed care requirements, reimbursement opportunities, and applicable regulations.

Position-Specific Details:

Location: This position is domiciled at SCLHSA's Behavioral Health Crisis Center (BHCC), located in Thibodaux, LA.

Appointment Type: Probationary Appointment

Compensation: The actual starting salary depends on the education and experience of the selected applicant.

Contact Information:

For further information about this vacancy, contact:

Shelby Hidalgo
HR Director
[e-mail]
985-857-3743

Louisiana is a State As A Model employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.