Social Service Coordinator, Arleta, Ca

AdvisaCare; Los Angeles (CA); On-site; USD 30,049 - 42,797; Full time

Job summary

AdvisaCare is seeking a Social Services Coordinator in Arleta, CA. This full-time position involves providing post-hospital care services for guests experiencing homelessness, ensuring compliance with healthcare and housing issues. Candidates should have a Bachelor’s Degree, 3 years of relevant experience, and strong communication skills. The position may require managing a caseload and flexibility for home visits, with bilingual Spanish preferred. Benefits include addressing social determinants of health and supporting community initiatives.

Qualifications

• Bachelor’s Degree required; Master’s in social work preferred.
• Minimum of three (3) years relevant experience in healthcare delivery, social services or similar.
• Ability to effectively present information and respond to inquiries.

Responsibilities

• Complete needs assessments and care plans.
• Facilitate discharge and locate housing for individuals.
• Maintain CRM database and compliance documents.

Skills

Communication skills

Organizational skills

Time management

Bilingual Spanish

Interpersonal skills

Education

Bachelor’s Degree

Master’s in social work (preferred)

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

Position Title

Social Services Coordinator

Department

Recuperative Care

Reports To

Social Services Manager

Location

Arleta, CA

Classification

Non-Exempt, Full Time

Salary

$26.44 Hourly Rate

Work Shift

TBD

Background Check

All positions require candidates to successfully pass a background check, LIVE scan and TB Test.

Job Description

The Social Services Coordinator provides post-hospital care services to guests experiencing homelessness who are transitioning out of an acute care hospital. The coordinator applies professional experience and independent judgment to complex tasks and supports organizational goals; performs various administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on healthcare and housing issues.

Responsibilities And Initiatives

To help NHF meet its growth goals, the Social Services Coordinator will:

• Timely complete needs assessment and care plans; complete referrals and coordinate services for mental health, housing, etc.
• Facilitate discharge process and locate housing for individuals; complete discharge notes and communicate to community partners; conduct warm hand-off for guests when appropriate.
• Maintain up-to-date CRM proprietary database daily and partner contacts; complete Coordinated Entry System documents and all other documents required to maintain compliance; complete Homeless Management Information System (HMIS); utilize bed board application to determine census and capital for operational planning (i.e., meal planning).
• Maintain a caseload of a minimum 25 guests with flexibility to manage more to meet the needs of the facility (i.e., vacancies, PTO, etc.).
• Flexibility to complete home visits when necessary to track post‑transition guest progress and or Rapid Rehousing Housing (RRH) when applicable.
• Adhere to administrative hours to complete all required documentation.
• Project a positive professional image and adhere to organizational dress code.
• Ability to multi‑task and collaborate with external case managers to provide adequate services and support to guests.
• Triaging and intervening during areas of guest behavioral concerns.
• Adhere to all funders and company’s standards, procedures, regulations, and best practices to meet compliance.
• Flexibility to adapt to schedule changes when necessary to meet the needs of the facility.
• Complete additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary responsibilities.
• Provide emergency service referrals (e.g., domestic violence, human trafficking & sexual assault) and warm hand‑off referrals when appropriate.
• Attend care coordination meetings; collaborate with nursing team to execute weekly case conferencing for guests.
• Practice harm reduction while conducting guest searches for contrabands or illegal substances when applicable; support program team with appropriate guest interventions such as de‑escalation, crisis prevention, motivational interviewing, etc.
• Engage and conduct daily check‑ins with guests, building rapport and trust with them.
• Always follow NHF policies and procedures.

Requirements

• Bachelor’s Degree required; Master’s in social work preferred.
• Minimum of three (3) years relevant experience in healthcare delivery, hospital education, social services, or a similar field.
• Ability to effectively present information and respond to questions from directors, case managers and discharge planners in hospitals.
• Excellent communication skills, both oral and written.
• Positive and professional attitude.
• Time management and strong organizational skills.
• Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills.
• Reliable transportation.
• Bi‑lingual Spanish preferred.
• TB test required.
• Fingerprint live scan/background required.

Benefits

National Health Foundation addresses the social determinants of health using research‑proven strategies. We target food access, housing, built environment, and education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org