Social Service Coordinator, Arleta, Ca

National Health Foundation; Los Angeles (CA); Hybrid; USD 30,049 - 42,797; Full time

Job summary

National Health Foundation seeks a Social Services Coordinator to manage care for individuals transitioning from hospitals. Located in Los Angeles, this full-time role requires a Bachelor’s Degree and relevant experience in social services. Key responsibilities include conducting assessments, coordinating referrals, and maintaining documentation. Proficiency in MS Office and excellent communication skills are essential. The position offers an hourly salary of $26.44 and requires passing a background check.

Qualifications

• Minimum of three (3) years relevant experience in social services or a similar field.
• Ability to present information effectively to directors and case managers.
• Reliable transportation is required.

Responsibilities

• Complete needs assessments and coordinate referrals.
• Facilitate discharge processes, including locating housing.
• Manage a minimum caseload of 25 guests.
• Support emergency service referrals as needed.
• Engage with guests daily to build rapport.

Skills

Oral and written communication skills

Time-management skills

Organizational skills

Bilingual Spanish

Computer proficiency in MS Office

Education

Bachelor’s Degree

Master’s in social work

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

Social Services Coordinator

Department: Recuperative Care

Reports To: Social Services Manager

Location: Arleta, CA

Classification: Non‑Exempt, Full Time

Salary: $26.44 Hourly Rate

Work Shift: TBD

All positions require candidates to successfully pass a background check, Live Scan, and TB Test.

Responsibilities and Initiatives

• Complete needs assessments and care plans promptly; coordinate referrals for mental health, housing, etc.
• Facilitate discharge processes, including locating housing and completing discharge notes; conduct warm hand‑offs when appropriate.
• Maintain up‑to‑date proprietary CRM and partner contacts; complete Coordinated Entry System (CES) documents, Homeless Management Information Systems (HMIS) records, and bed board applications.
• Manage a minimum caseload of 25 guests, with flexibility to adjust based on facility needs.
• Conduct home visits and rapid rehousing support as necessary to track post‑transition progress.
• Adhere to administrative hours to complete required documentation and maintain a positive professional image in line with dress code.
• Multi‑task and collaborate with external case managers to provide adequate services and support.
• Triage and intervene in areas of guest behavioral concerns.
• Ensure compliance with all funder and company standards, regulations, and best practices.
• Support emergency service referrals (e.g., domestic violence, human trafficking, sexual assault) and provide warm handoff referrals.
• Attend care coordination meetings and collaborate with nursing to conduct weekly case conferences.
• Practice harm reduction and conduct searches for contraband or illegal substances, supporting interventions such as de‑escalation, crisis prevention, and motivational interviewing.
• Engage with guests daily, building rapport and trust.
• Follow all NHF policies and procedures consistently.

Qualifications

• Bachelor’s Degree required; Master’s in social work preferred.
• Minimum of three (3) years relevant experience in healthcare delivery, hospital education, social services, or a similar field.
• Ability to present information effectively to directors, case managers, and discharge planners.
• Excellent oral and written communication skills.
• Positive, professional attitude with strong time‑management and organizational skills.
• Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills.
• Reliable transportation.
• Bi‑lingual Spanish preferred.
• TB test required; Fingerprint Live Scan/background check required.

Programs

National Health Foundation addresses the social determinants of health using evidence‑based strategies focused on food access, housing for individuals released from hospitals, building environment improvements in the Historic South Los Angeles community, and education for pregnant and parenting teens. For further details on the programs, visit http://nationalhealthfoundation.org.