Social Service Aide

The Salvation Army Southwest Division; Chandler (AZ); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

The Salvation Army Southwest Division in Chandler, AZ is seeking a part-time pantry assistant to support food distribution and client services. You will assist with food box preparation, inventory, and client shopping in the pantry, while maintaining a clean, organized space and collaborating with a team of volunteers.

You will ensure food safety by recording temperatures, rotating stock, and entering client data in WellSky.

Qualifications

• High School diploma or GED required.
• Experience in social service setting preferred.
• Computer literate in Word, Excel, and Others.
• Must be able to assist clients by effectively working with them for a positive outcome.
• Excellent verbal and written communication skills.
• Must have a pleasant phone voice and be able to relay messages clearly.
• Ability to be part of a collaborative team.
• Must maintain a professional and courteous demeanor at all times.
• Must be able to pass a criminal background check.
• Must have a valid Arizona Driver's License.
• Must have satisfactorily completed The Salvation Army's Fleet Safety Program.
• Ability to follow direction and work with minimum supervision.
• Respect and concern for cultural diversity of families and individuals served.

Responsibilities

• Daily check and recording of temperatures of refrigeration and freezer units.
• Report equipment concerns ASAP.
• Work with Driver to ensure food picked up is brought into pantry in a timely manner.
• Preparation of food boxes/bags in advance for distribution using available supplies to ensure rotation of food on a regular basis.
• Rotate food on a schedule of first in/first out basis.
• Assist clients with shopping in the client choice food pantry.
• Assist clients while in the clothing closet.
• Date and put food away in a timely manner.
• Input client and resource data into WellSky and partner agency database daily to ensure partner agency agreement is in compliance.
• Daily checking of food pantry and equipment.
• Maintain pantry and equipment to keep it organized and clean by maintaining a regular schedule.
• Work with and supervise volunteers assigned to the food pantry.
• Assist picking up food from stores when driver is out.
• Additional duties during the holidays as assigned.
• Other duties related to food services or seasonal activities as they relate to Social Services as assigned by direct supervisor and Corps Officer.

Skills

Verbal and written communication

Team collaboration

Customer service

Volunteer supervision

Follow directions with minimal superv.

Criminal background check clearance

Education

High School diploma or GED

Tools

Word

Excel

Other computer software

Job description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Description

Job Description

LOCATION

Chandler, AZ

STATUS

PT/ Non-Exempt

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualifications

• High School diploma or GED required
• Experience in social service setting preferred
• Computer literate in Word, Excel, and Others
• Must be able to assist clients by effectively working with them for a positive outcome
• Excellent verbal and written communication skills
• Must have a pleasant phone voice and be able to receive and appropriately relay messages
• Ability to be part of a collaborative team
• Must be able to maintain a professional and courteous demeanor at all times
• Must be able to pass a criminal background check
• Ability to follow direction and work with minimum of supervision.
• Must have a valid food handlers' certificate.
• Ability to supervise assigned volunteers.
• Must be proficient in the use of computer applications.
• Working knowledge of community resources.
• Must be able to work well with the public and handle stressful situations.
• Must have Valid Arizona Driver's License.
• Must have satisfactorily completed The Salvation Army's Fleet Safety Program.
• Ability to work within established policy guidelines, accept direction from qualified sources & follow instructions
• Respect and concern for cultural diversity of families and individuals served

Responsibilities

• Daily check and recording of temperatures of refrigeration and freezer units
• Report equipment concerns ASAP
• Work with Driver to ensure food picked up is brought into pantry in a timely manner
• Preparation of food boxes/bags in advance for distribution using available supplies to ensure rotation of food on a regular basis
• Rotate food on a schedule of first in/first out basis
• Assist clients with shopping in the client choice food pantry
• Assist clients while in the clothing closet
• Date and put food away in a timely manner
• Input client and resource data into WellSky and partner agency database daily to ensure partner agency agreement is in compliance
• Daily checking of food pantry and equipment
• Maintain pantry and equipment to keep it organized and clean by maintaining a regular schedule
• Work with and supervise volunteers assigned to the food pantry
• Assist picking up food from stores when driver is out
• Additional duties during the holidays as assigned
• Other duties related to food services or seasonal activities as they relate to Social Services as assigned by direct supervisor and Corps Officer.

Physical Requirements

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.