Social Service Aide

The Salvation Army Southern California; Chandler (AZ); On-site; USD 21,000 - 26,000; Part time

Job summary

The Salvation Army Southern California in Chandler, AZ seeks a part-time non-exempt associate to support food pantry operations and client services. You will help clients select groceries, supervise volunteers, and maintain pantry organization while ensuring safety protocols and accurate data entry into WellSky.

Qualifications include a high school diploma or GED, strong communication skills, and a valid Arizona driver’s license.

Qualifications

• High School diploma or GED required.
• Experience in social service setting preferred.
• Computer literate in Word, Excel, and others.
• Must be able to assist clients with positive outcomes.
• Excellent verbal and written communication skills.
• Must pass a criminal background check and have a valid AZ driver’s license.
• Proficient with computer applications and data entry in WellSky.
• Ability to work with diverse populations and remain calm under pressure.

Responsibilities

• Daily check and recording of temperatures of refrigeration and freezer units.
• Report equipment concerns ASAP to maintain safe operations.
• Work with Driver to ensure food pickup and pantry delivery in a timely manner.
• Prepare food boxes/bags using supplies and rotate stock on schedule.
• Assist clients with shopping in client choice pantry and clothing closet.
• Input client and resource data into WellSky and partner databases daily.
• Supervise volunteers and coordinate duties in the pantry.
• Perform additional duties during holidays and seasonal activities as assigned.
• Adhere to policies, follow directions, and maintain a courteous demeanor.

Skills

Communication skills

Teamwork

Computer literacy

Customer service

Phone etiquette

Cultural sensitivity

Driver's license

Education

High School diploma or GED

Tools

WellSky

Word/Excel

Job description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Location

Chandler, AZ

Status

PT/ Non-Exempt

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualifications

• High School diploma or GED required
• Experience in social service setting preferred
• Computer literate in Word, Excel, and Others
• Must be able to assist clients by effectively working with them for a positive outcome
• Excellent verbal and written communication skills
• Must have a pleasant phone voice and be able to receive and appropriately relay messages
• Ability to be part of a collaborative team
• Must be able to maintain a professional and courteous demeanor at all times
• Must be able to pass a criminal background check
• Ability to follow direction and work with minimum of supervision.
• Must have a valid food handlers’ certificate.
• Ability to supervise assigned volunteers.
• Must be proficient in the use of computer applications.
• Working knowledge of community resources.
• Must be able to work well with the public and handle stressful situations.
• Must have Valid Arizona Driver’s License.
• Must have satisfactorily completed The Salvation Army’s Fleet Safety Program.
• Ability to work within established policy guidelines, accept direction from qualified sources & follow instructions
• Respect and concern for cultural diversity of families and individuals served

Responsibilities

• Daily check and recording of temperatures of refrigeration and freezer units
• Report equipment concerns ASAP
• Work with Driver to ensure food picked up is brought into pantry in a timely manner
• Preparation of food boxes/bags in advance for distribution using available supplies to ensure rotation of food on a regular basis
• Rotate food on a schedule of first in/first out basis
• Assist clients with shopping in the client choice food pantry
• Assist clients while in the clothing closet
• Date and put food away in a timely manner
• Input client and resource data into WellSky and partner agency database daily to ensure partner agency agreement is in compliance
• Daily checking of food pantry and equipment
• Maintain pantry and equipment to keep it organized and clean by maintaining a regular schedule
• Work with and supervise volunteers assigned to the food pantry
• Assist picking up food from stores when driver is out
• Additional duties during the holidays as assigned
• Other duties related to food services or seasonal activities as they relate to Social Services as assigned by direct supervisor and Corps Officer.

Physical Requirements

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.