Social Security Disability Case Manager Paralegal

Impact Disability Law; Los Angeles (CA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Fully remote position

Supportive and collaborative environment

Meaningful work

Job summary

Impact Disability Law is seeking a detail-oriented Case Manager Paralegal to handle Social Security Disability cases fully remotely. The ideal candidate will manage cases, communicate effectively with clients, and prepare documents for hearings.

Candidates should be experienced in Social Security Disability law and have strong organizational skills. This role provides the opportunity to make a difference in the lives of individuals with disabilities.

Qualifications

• Prior experience with Social Security Disability cases is strongly preferred.
• Strong knowledge of Social Security regulations and deadlines.
• Excellent written and verbal communication skills.

Responsibilities

• Manage Social Security Disability cases from intake to hearing.
• Maintain communication with clients, providing updates and support.
• Gather, organize, and submit required documents for cases.

Skills

Detail-oriented and organized

Exceptional customer service skills

Strong problem-solving skills

Ability to manage a high caseload

Independent and self-motivated

Tools

Case management software

Job description

We are seeking a highly organized, detail-oriented, and patient Case Manager Paralegal to handle Social Security Disability cases from start to finish. This position is fully remote and requires a self-starter who can thrive without being micromanaged. The role involves managing cases, communicating with clients, and ensuring every file is thoroughly prepared for hearings and submissions.

Key Responsibilities

• Manage and oversee Social Security Disability cases from intake through to the hearing process.
• Maintain clear and consistent communication with clients, providing updates and answering questions with patience and empathy.
• Gather, organize, and submit medical records, work history, and other supporting documents.
• Prepare detailed case summaries and pre‑hearing briefs for attorneys.
• Work closely with attorneys to ensure cases are strategically prepared for hearings and appeals.
• Coordinate with medical providers, vocational experts, and Social Security representatives as needed.
• Track deadlines and ensure compliance with all Social Security Administration requirements.
• Utilize case management software to keep files updated and organized.
• Support clients through what can be a stressful and emotional process with professionalism and compassion.

Who You Are

• Detail‑oriented and organized, never missing a deadline and keeping every case file in top shape.
• Patient and client‑focused, with exceptional customer service skills and the ability to work with clients experiencing significant stress and frustration.
• Independent and self‑motivated, taking ownership of work and thriving in a remote setting without constant oversight.
• Experienced in Social Security Disability law, with prior experience handling SSDI/SSI cases preferred.
• Team‑oriented, collaborating and communicating effectively with attorneys and staff.

Requirements

• Prior experience with Social Security Disability cases is strongly preferred.
• Strong knowledge of Social Security regulations, procedures, and deadlines.
• Excellent written and verbal communication skills, able to interact professionally with clients, medical providers, and SSA representatives.
• Ability to manage a high caseload efficiently.
• Proficiency in case management software; training available.
• Tech‑savvy and comfortable with remote work, email, cloud‑based case management systems, and virtual meetings.
• Strong problem‑solving skills and ability to anticipate needs in case preparation.

Benefits

• Fully remote position – work from anywhere in the U.S.
• Meaningful work – make a real difference in the lives of people with disabilities.
• Supportive and collaborative environment – team values and respects members.