Social Security Disability Benefits Case Manager - Law Firm

Affleck & Gordon P.C.; Atlanta (GA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Free Parking

Health insurance

Paid time off

Vision insurance

Job summary

A law firm specializing in Social Security Disability is seeking a Case Manager to handle a caseload of Social Security Disability cases. Ideal candidates are organized, detail-oriented, and excel in client communication. Responsibilities include supporting clients through the claims process, gathering documentation, and liaising with legal teams. This full-time position offers competitive pay and benefits, including health insurance and 401(k) matching.

Qualifications

• High School Diploma or GED required.
• Highly organized and detail-oriented.
• Experience in customer service preferred.

Responsibilities

• Manage a caseload of 350-400 Social Security Disability cases.
• Serve as primary contact for clients, providing updates and support.
• Gather and organize necessary documentation for claims.

Skills

Organizational skills

Client communication

Detail-oriented

Time management

Education

High School Diploma or GED

Bachelor's Degree Preferred

Tools

Filevine (case management software)

Job description

Social Security Disability Benefits Case Manager - Law Firm

Social Security Disability Benefits Case Manager - Law Firm

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Suite 1050

Atlanta, GA 30346

About Affleck & Gordon:

At Affleck & Gordon, we have over 45 years of experience fighting for Georgia’s injured and

disabled. Over the years, we have successfully handled thousands of injury and disability

claims. It’s our goal to help our clients navigate the Social Security disability and Veterans

Administration disability processes to get the medical and financial benefits they deserve. We

understand that the individuals we represent are at a very difficult point in their lives. We take

pride in taking the time to truly listen to our clients to understand better what they’re going

through, which is key to properly representing and advocating for their interests.

Description:

Case Managers work directly with clients, third parties, and providers. The ideal candidate is

comfortable with computers, operating within case management software, and general office

tasks, and excels at verbal and written communication. Case Managers are responsible for

handling fact-finding projects and gathering and organizing documents and information.

Affleck & Gordon’s caseload is growing, and we are seeking an organized, professional,

responsible, and committed team member dedicated to helping us meet our clients' needs. In

return, you will get the opportunity to work with a small but mighty team while expanding your

skills and knowledge within the industry. The environment is collaborative, hard-working, and

supportive. We value the relationship with our team members as much as our clients and work

to foster an inclusive, equitable, and respectful workplace.

Responsibilities:

Case Management & Oversight: Independently manage a caseload of 350-400 Social

Security Disability cases, ensuring that each case progresses efficiently through the claims and

Client Communication & Support: Serve as the primary point of contact for current clients.

Provide guidance and updates throughout the various stages of the disability claims process,

including reconsideration and appeals. Effectively manage client expectations, address

concerns, and provide support during a time-sensitive and stressful period with compassion and

empathy.

Evidence Collection & Documentation: Gather and organize medical records, employment

history, and other pertinent documentation necessary to support disability claims. Coordinate

with healthcare providers, clients, and other relevant parties to ensure all required evidence is

obtained in a timely manner.

Administrative & Agency Communication: Maintain regular communication with government

agencies such as the Social Security Administration (SSA), Disability Determination Services

(DDS), and Administrative Law Judges (ALJs) to facilitate the progress of cases. Submit

required forms, monitor claim statuses, and handle inquiries from these agencies.Case Workup & Hearing Preparation: Collaborate closely with attorneys to evaluate the

strength of each claim, assist with legal strategy, and prepare cases for hearings before

Administrative Law Judges. Conduct thorough case reviews, compile case files, and ensure all

evidence and documentation are accurate and complete.

Legal Collaboration & Teamwork: Work directly with attorneys to develop case strategies,

assess case viability, and prepare for hearings. Assist in supporting documentation with the

attorney to present a compelling argument for each client’s disability claim.

Compliance & Documentation Management: Maintain comprehensive and organized case

files, ensuring adherence to legal and regulatory standards. Track all case-related deadlines,

submissions, and follow-ups to ensure timely progress.

Process Improvement & Efficiency: Proactively identify and implement process improvements

to streamline case management workflows. Stay informed about changes in Social Security

Disability regulations and procedures to ensure compliance and efficient case handling.

Qualification Requirements:

High School Diploma or GED

Bachelor’s Degree Preferred

Experience in customer service is preferred.

Highly organized and detail-oriented.

Detail-oriented with excellent time management skills.

Knowledge of case management software, Filevine is not required but preferred.

We offer a range of market-competitive total rewards, including merit increases, paid holidays,

Paid Time Off, incentive bonus programs, medical, dental, vision, 401(k) match, and life

insurance.

A background check will be conducted upon acceptance of the offer.

As part of our commitment to the health and safety of our employees and their families, Affleck

& Gordon requires complete COVID-19 vaccination as a prerequisite to performing the position

you are applying for unless a legally recognized medical or religious exemption applies.

Salary: $50,000.00 - $60,000.00 per year BOE

401(k)

401(k) matching

Free Parking

Health insurance

Paid time off

Vision insurance

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Law Practice

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