Social Media & Volunteer Engagement Lead

FIND AID FOR THE AGED INC; New York (NY); Híbrido; USD 65.000 - 75.000; Jornada completa

Descripción de la vacante

Project FIND is seeking a Social Media & Volunteer Coordinator to craft original digital content, manage social channels, and establish a formal volunteer program across Older Adult Centers and housing residences. You will develop visuals and written stories with residents, maintain a posting calendar, and report on engagement metrics.

A CRM/digital tools background is essential, with cross-site collaboration and program support.

Formación

• Bachelor’s degree in communications, marketing, nonprofit management, or a related field preferred.
• At least two years of relevant experience in social media, volunteer coordination, digital communications, or nonprofit operations.
• Demonstrated skills in original content creation, photography or video storytelling, and social media analytics.
• Experience using CRM and digital engagement tools such as Bloomerang, Jotform, Hootsuite, and Constant Contact.
• Strong organizational, written communication, project coordination, and relationship-building skills.
• Ability to engage respectfully with older adults and collaborate across multiple program and housing sites.

Responsabilidades

• Develop original photographs, videos, interviews, graphics, and written stories in collaboration with older adults, residents, and staff.
• Maintain a social media content calendar and coordinate scheduling and publishing across platforms.
• Analyze reach, impressions, engagement, audience growth, and conversions; provide regular reports and recommendations.
• Submit content for approval by Exec Dir and Development Director before publication; obtain participant consent.
• Perform minor website content updates, including events, photos, and program information.
• Establish and maintain a formal agency-wide volunteer program covering recruitment, applications, orientation, scheduling, tracking, retention, and recognition.
• Collaborate with housing and Older Adult Center staff to identify volunteer needs and coordinate assignments.
• Coordinate required volunteer screening, clearances, and training with HR.
• Maintain volunteer participation records, service hours, project outcomes, and follow-up communications.
• Identify, approach, cultivate, and retain corporate partners and employee volunteer groups.
• Design and coordinate corporate service projects with site staff, including recurring engagement opportunities.
• Refer donor or sponsorship opportunities to the Director of Development; direct fundraising solicitation is not primary.
• Use Bloomerang, Jotform, Hootsuite, Constant Contact, Canva, and related platforms for outreach, registration, communications, and reporting.
• Maintain accurate assigned records and coordinate system improvements with designated admins.
• Support development events, agency publications, and communications with program and housing staff.

Conocimientos

Original content creation

Photography/video storytelling

Social media analytics

Content calendar management

Reporting & analytics

Educación

Bachelor’s degree in communications/marketing/nonprofit management

Herramientas

Bloomerang

Jotform

Hootsuite

Constant Contact

Canva

Descripción del empleo

Project FIND is seeking a Social Media & Volunteer Coordinator to craft original digital content, manage social channels, and establish a formal volunteer program across Older Adult Centers and housing residences. You will develop visuals and written stories with residents, maintain a posting calendar, and report on engagement metrics.

A CRM/digital tools background is essential, with cross-site collaboration and program support.