Social Media & Marketing Manager

SBH Fashion; New York (NY); Presencial; USD 100.000 - 110.000; Jornada completa

Descripción de la vacante

SBH Fashion in New York seeks a Social Media & Marketing Manager to oversee content planning, scheduling, and captions across IG, Facebook, TikTok, X, Pinterest, and YouTube. Ensure products are live before posting and coordinate regional campaigns with licensees and distributors.

Responsibilities include community management, DMs, customer service directions, seeding programs, and influencer support. The role drives cross-brand content, events, and collaborations with weekly updates.

Responsabilidades

• Content planning, scheduling, captions, posting, reposting
• Content mapping for seasonal needs: content volume, type by platform
• Partnering with licensees, ecomm schedules by region, stores for commercial strategy
• Ensure product is live prior to scheduling
• Community management, engagement, comments, DMS, customer service directions
• Licensee + distributor social media content review, integration
• UGC - sourcing, outreach, scheduling, permissions for contributor content
• Support on influencer marketing, talent, performance, product, content, etc
• VIP and influencer product seeding
• Collaborations; Content needs, strategy, plananing
• Relationships with licensees, categories, style, ecomm schedules and weekly updates
• Scheduling content; campaigns, collaborations, events, commercial, etc.
• Stories and Feed across all social platforms (IG, FB, TikTok, X, Pinterest, YouTube)
• Creating editorial, captions with rich storytelling, deeper rooted experiences, or product insights
• Ensuring product is live on site prior to scheduling.
• Community Engagement
• Reposting brand appropriate tags/content throughout the day to capture in real time social engagements
• Replying to comments/ messages within 48 hours
• Replying to customer support questions within 48 hours
• Gather and organize product requests, including selections, sizing, quantities, and shipping details.
• Own order tracking, shipping updates, and any adjustments or issues through delivery.
• Maintain a centralized seeding tracker to provide visibility across both marketing teams.
• Serve as the primary point of contact for seeding- related order updates and fulfillment needs.

Descripción del empleo

Job Title: Social Media & Marketing Manager

Social Media & Community, Marketing

• Content planning, scheduling, captions, posting, reposting
• Content mapping for seasonal needs: content volume, type by platform
• Partnering with licensees, ecomm schedules by region, stores for commercial strategy
• Ensure product is live prior to scheduling
• Community management, engagement, comments, DMS, customer service directions
• Licensee + distributor social media content review, integration
• UGC - sourcing, outreach, scheduling, permissions for contributor content
• Support on influencer marketing, talent, performance, product, content, etc
• VIP and influencer product seeding
• Collaborations; Content needs, strategy, plananing
• Relationships with licensees, categories, style, ecomm schedules and weekly updates

Social Media & Community

• Scheduling content; campaigns, collaborations, events, commercial, etc.
• Stories and Feed across all social platforms (IG, FB, TikTok, X, Pinterest, YouTube)
• Creating editorial, captions with rich storytelling, deeper rooted experiences, or product insights
• Ensuring product is live on site prior to scheduling.
• Community Engagement
• Reposting brand appropriate tags/content throughout the day to capture in real time social engagements
• Replying to comments/ messages within 48 hours
• Replying to customer support questions within 48 hours
• Gather and organize product requests, including selections, sizing, quantities, and shipping details.
• Own order tracking, shipping updates, and any adjustments or issues through delivery.
• Maintain a centralized seeding tracker to provide visibility across both marketing teams.
• Serve as the primary point of contact for seeding- related order updates and fulfillment needs.

CROSS-BRAND

• Photography and content for events, campaign shoots, editing if feasible
• Content trends, performance
• Content creation, editing, scheduling (bebe)
• Support on decks and presentations- social and influencer content
• Social Media Reporting - collabs, influencer, celebrity
• Support on all BSA social media handles across brands, log-ins, access, handle set up, verification
• SM handle master chart updater, by brand, franchisee, licensee
• Password updates, handle verification
• Boosting, admin, platform glitches and performance
  

Salary $100,000-$110,000