social media manager in EdTech

TripleTen; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Work from anywhere

Ownership of results

Global collaboration

Modern digital workspace

Job summary

TripleTen is seeking a strategic Social Media Lead to own the brand across social channels. You will lead the social team and collaborate with content partners to drive growth, reach, trust, and conversions.

You will manage brand reputation across reviews, forums, and ambassador programs while shaping strategies for new program launches. Ideal candidates have 3+ years of brand social media experience tied to business metrics, strong crisis-management skills, and the ability to manage internal

Qualifications

• 3+ years running brand social media with business-metrics goals.
• Hands-on management of negative reviews and brand monitoring.
• Experience leading a team and external contractors while shaping strategy.

Responsibilities

• Own social media as a growth channel and define its contribution to student acquisition.
• Lead the social team with content strategy, priorities, and experiments.
• Build content strategy by selecting formats based on reach and conversions.
• Own reputation and community management across reviews, forums, Reddit, and ambassadors.
• Shape social media support for new program launches and evolving accounts.
• Run experiments with Growth across social, YouTube, and media and measure impact.

Skills

Social media management

Team leadership

Brand monitoring

Growth metrics

Tools

Miro

Notion

Google Meet

Job description

Описание

TripleTen is an EdTech company that designs and runs tech career learning programs for the US and Latin American markets. Its cohort-based programs teach complete beginners through a proprietary platform and curriculum developed in partnership with Nebius AI.

Задачи

• Own social media as a growth channel and define its contribution to student acquisition, metrics, and growth opportunities
• Lead the social team, working with the Social Media Manager and Community Manager on content strategy, priorities, and experiments
• Build the content strategy by deciding which formats and rubrics to scale or drop based on reach, trust, and conversions
• Own reputation and community management across reviews, forums, Reddit, and ambassador programs, and handle escalated cases
• Shape social media support for new program and product launches, including evolving the main account or opening new ones
• Run experiments with the Growth team across social media, YouTube, and media, and demonstrate their impact on business results

Требования

• 3+ Years running brand social media with goals tied to business metrics, not only content production
• Hands-on experience handling negative reviews, public escalations, and brand monitoring across review sites, forums, or comment sections
• Experience managing a team and external contractors while staying directly involved in strategy and execution
• Будет плюсом: EdTech or high-consideration product marketing, authentic Reddit community work, running a brand ambassador program

Условия

• Work from anywhere
• Freedom with accountability and ownership of results
• Opportunity to help thousands of people change their careers through education
• Modern digital workspace with Miro, Notion, Google Meet, and other tools
• Collaboration with a global team across the US, Mexico, Brazil, and beyond