Social Media Manager & Content Creator

SnugZ USA; West Jordan (UT); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Phone allowance

Medical benefits

401(k)

Paid time off

Growth opportunities

Job summary

SnugZ USA is seeking a creative Social Media Manager & Content Creator to tell our story through photography, video and digital content. You’ll shoot, edit and publish content across platforms, while shaping our brand voice at events and production facilities.

You’ll expand our social presence, increase engagement and support new product launches with compelling storytelling. The role offers a flexible schedule and opportunities for growth within a leading promotional products company.

Qualifications

• Fluent English with strong written and verbal communication.
• 2–3 years of professional experience creating and managing social media content for an in-house brand or agency.
• Demonstrated experience producing photography, video and campaigns.
• Experience analyzing metrics and adjusting strategy.

Responsibilities

• Create engaging on-brand content through storytelling, photography, lifestyle shoots and short-form video.
• Capture behind-the-scenes content, interviews, product launches and events.
• Produce high-quality social-first content tailored for each platform.
• Schedule and publish daily content across platforms; engage with followers.
• Travel to events and trade shows as needed (5–10% approximate).

Skills

Social media trends

Storytelling

Camera presence

Photography

Video production

Content scheduling

Education

Associate degree or higher preferred

Tools

Sprout Social

Hootsuite

AI tools (ChatGPT, Canva AI)

Job description

PURPOSE OF THE POSITION

Are you the person who is constantly thinking, "This would make a great Reel"?

Do you naturally notice trends before everyone else? Do you enjoy creating content that people actually want to watch, share and engage with? If so, we want to meet you.

SnugZ is looking for a creative, energetic and highly motivated Social Media Manager & Content Creator to help tell our story through engaging photography, video, social media and digital content.

This is much more than scheduling posts. You'll be behind the camera, in the editing suite, at company events, interviewing employees, showcasing new products and helping shape the voice of one of the promotional products industry's most recognizable brands.

You’ll help expand our social presence, increase engagement, grow brand awareness and play an important role in our overall digital marketing strategy.

The best part? You’ll never run out of content.

One day you might be photographing premium drinkware. The next you’re filming behind‑the‑scenes footage in our production facility, covering a trade show, interviewing employees or creating content around thousands of unique promotional products including apparel, personal care, custom packaging, wellness products, technology and more.

If you love variety, creativity and finding new ways to tell compelling stories, you’ll fit right in.

WHO IS SNUGZ?

Just like you, we pride ourselves on creating a culture of inclusion and embracing diversity. We work hard, care deeply about our customers and believe great products create lasting connections.

We're passionate about challenging traditional thinking in the promotional products industry and constantly looking for better ways to serve our customers.

Yes...we occasionally play ping pong.

SnugZ has employees working around the world with offices in California, Texas and Utah, where we are headquartered and operate our own laboratory, printing facility, fulfillment center and warehouse to make and decorate the best promotional products in the industry.

Our Vision

Build opportunity for our co‑workers, customers and communities.

Our Mission

Create connections with products and experiences that impress.

Our Values

• Care Passionately
• Think Big
• Work Like Crazy
• Do What's Right

What Success Looks Like

• Consistently create engaging photo and video content that strengthens the SnugZ brand.
• Produce compelling short‑form content for multiple social platforms.
• Help increase audience engagement and brand awareness.
• Support new product launches through creative storytelling.
• Stay ahead of industry trends and continuously bring fresh ideas to the marketing team.
• Represent the SnugZ brand professionally both online and in person.

Key Responsibilities

• Create engaging content, on‑brand content through storytelling, product photography, lifestyle photography and short‑form video.
• Capture behind‑the‑scenes content, employee interviews, product launches and company events.
• Produce high‑quality social‑first content optimized for each platform.
• Assist with creative concepts, scripting and storytelling.
• Social Media Management to schedule and publish daily content across social media platforms.
• Tailor messaging and creative assets for each channel's audience.
• Engage with followers by responding to comments and messages promptly while maintaining a positive brand voice.
• Monitor conversations and identify opportunities for engagement.
• Monitor trends, competitors and emerging social platforms.
• Track performance metrics including engagement, reach, impressions, watch time, click‑through rate and follower growth.
• Provide recommendations based on data to improve future content performance.
• Utilize AI tools responsibly to improve efficiency while maintaining an authentic brand voice.
• Assist with trade shows, company events and occasional travel as needed (approximately 5–10% travel).

Required Skills & Competencies

• Ability to manage multiple creative projects simultaneously while meeting deadlines.
• Strong understanding of current social media trends, storytelling techniques, platform algorithms and short‑form video best practices.
• Extensive knowledge of Instagram, TikTok, LinkedIn, Facebook, YouTube and other relevant platforms.
• Comfortable appearing on camera and representing the SnugZ brand.
• Excellent photography composition and visual storytelling skills.
• Strong written, verbal and interpersonal communication skills.
• Exceptional organizational skills and attention to detail.
• Self‑motivated, creative and eager to experiment with new ideas.
• Professional, collaborative and able to thrive within a fast‑paced creative environment.

Technical Qualifications

• Experience using social media management platforms such as Sprout Social, Hootsuite or similar.
• Comfortable using AI tools including ChatGPT, Claude, Canva AI and emerging content creation technologies.
• Proficient with Microsoft Office (Outlook, Excel, Word and PowerPoint).
• REQUIRED EXPERIENCE
• 2–3 years of professional experience creating and managing social media content for an in‑house brand or agency.
• Demonstrated experience producing engaging photography, video and social media campaigns.
• Experience analyzing social media metrics and adjusting strategy accordingly.
• Associate degree or higher preferred but not required.

Experience With Any Of The Following Is a Plus

• Knowledge of Adobe Creative Suite including Photoshop, Premiere Pro, Lightroom, Illustrator, After Effects
• Video production
• Drone footage
• Event coverage
• Promotional products industry experience

Show Us Your Creativity

Your résumé tells us where you've worked. Your portfolio tells us what you can do. Please include links to any of the following:

• Portfolio website
• Instagram
• TikTok
• YouTube
• Photography portfolio
• Video projects
• Social media accounts you've managed
• Other creative work you'd like us to see

We want to see your creativity, storytelling ability and personality.

Benefits

• Flexible schedule
• Phone allowance
• Medical benefits
• 401(k)
• Paid time off
• Opportunity for professional growth and development

Language Requirements

Must be fluent in English with the ability to communicate effectively both verbally and in writing with team members, customers and vendors.

PHYSICAL DEMANDS

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

While performing the duties of this position, the employee is regularly required to sit, stand, walk, use hands and fingers, reach with hands and arms, and communicate effectively. The employee may occasionally bend, kneel, climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, color vision, depth perception and the ability to adjust focus.

Snugzusa LLC is an equal opportunity employer and is a supporter of diversity and inclusion. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary: $45000 - $50000 per year