Social Media Insights Architect

The Kitchen North America; Chicago (IL); Hybrid; USD 60,000 - 75,000; Full time

Job summary

The Kitchen North America in Chicago is hiring an Insights Analyst for social media who can turn raw conversation data into clear, actionable insights. You’ll run listening scans across brand, campaign, and newsroom topics and translate volume, sentiment, themes, and emerging conversations into takeaways that matter.

You’ll work closely with Strategy and Creative to bring signals into briefs and creative decisions, applying curiosity to transform data into meaningful, actionable guidance for

Qualifications

• 4+ years relevant experience in digital/social media insights.
• Proven ability to translate data into actionable insights.
• Strong understanding of social platforms and culture.
• Experience collaborating with strategy and creative teams.
• Tech-savvy with familiarity in listening/reporting tools.

Responsibilities

• SOCIAL LISTENING: run and maintain scans, measure sentiment and themes.
• TECHNICAL EXPERIENCE: use major social listening suites and reporting features.
• INNOVATION: stay on the leading edge of digital media and culture.
• COLLABORATION: partner with Strategy and Creative on briefs and ideas.
• BRIEF & STAKEHOLDER PARTNERSHIP: define listening scope and educate stakeholders.
• IDEATION: contribute patterns from culture to inform creative thinking.
• REPORTING: translate data into a clear, actionable narrative.

Skills

Social listening

Social media platforms

Data analysis

Collaboration

Cultural awareness

Tools

Talkwalker

Sprout Social

Hootsuite

Buffer

Job description

The Kitchen North America in Chicago is hiring an Insights Analyst for social media who can turn raw conversation data into clear, actionable insights. You’ll run listening scans across brand, campaign, and newsroom topics and translate volume, sentiment, themes, and emerging conversations into takeaways that matter.

You’ll work closely with Strategy and Creative to bring signals into briefs and creative decisions, applying curiosity to transform data into meaningful, actionable guidance for