Social Media Engagement Architect

Jackson Spalding; Atlanta (GA); On-site; USD 43,000 - 62,000; Full time

Job summary

Jackson Spalding, based in Atlanta, seeks a social media coordinator to manage engagement for a national QSR client. You’ll interact with audiences across channels and help convert followers into brand advocates through creative, data-informed strategies.

The role focuses on building engaging experiences, analyzing trends, and collaborating with cross-functional teams to optimize social programs for our clients.

Qualifications

• BA degree in communications, marketing or related field.
• 1–2 years of agency or in-house social media experience.
• Experience with social media listening, metrics and reporting.
• Knowledge of social media channels and community management.

Responsibilities

• Participate on national account teams with a fast-paced, always-on dynamic.
• Create top-notch customer experiences through social media.
• Manage all community engagement for various brand channels.
• Support social listening, reporting and light data analysis to identify trends.
• Participate in brainstorming and planning sessions.
• Contribute actively to day-to-day client work and project support.

Skills

Social media engagement

Community engagement

Content creation

Analytics & reporting

Copywriting

AI tools awareness

Education

Bachelor's degree in communications, marketing or related field

Tools

Sprinklr

Job description

Jackson Spalding, based in Atlanta, seeks a social media coordinator to manage engagement for a national QSR client. You’ll interact with audiences across channels and help convert followers into brand advocates through creative, data-informed strategies.

The role focuses on building engaging experiences, analyzing trends, and collaborating with cross-functional teams to optimize social programs for our clients.