Social Media Content Creator

ServiceNow; Joliet (IL); Hybrid; USD 92,000 - 127,000; Full time

Benefits offered by this job

Generous PTO

Hybrid Joliet office

Job summary

ServiceNow in Joliet seeks a Social Media Content Creator who can read a quarter in trouble and walk in with a plan, not an apology. Own your projects, collaborate with agencies, and drive campaigns that hit budget and goals.

You will join a hybrid Joliet office, benefit from generous PTO, and be supported as you own the roadmap, push for real results, and grow with leaders who invest in your development.

Qualifications

• Curiosity about why ServiceNow customers do what they do.
• Self-direction that thrives in async Slack channels.
• Comfort being the newest person in the room and the loudest in the notes.
• Professionalism, integrity, and discretion with sensitive information.
• The integrity to flag your own mistakes first.
• Strong organizational skills and ability to juggle multiple workstreams.
• Ownership mindset that scales with high stakes.

Responsibilities

• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Tune creative to reduce cost per lead while maintaining quality.
• Run the senior account as the top priority.
• Sell the feedback-driven roadmap, not just today's features.
• Qualify opportunities so the team chases real money.

Skills

Campaign management

Cross-functional collaboration

Ownership mindset

Written communication

Discretion with sensitive information

Organization skills

Multi-tasking

Job description

The Social Media Content Creator we want at ServiceNow can read a quarter in trouble and walk in with a plan, not an apology. Own your projects, earn $92,000 - $127,000, and grow with a team that turns 7 years of Canva into real results.

Key Responsibilities

• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Tune the ad creative until the sales marketing cost-per-lead drops
• Run the senior account like it's the only one that matters
• Sell the feedback-hungry roadmap, not just today's feature set
• Qualify hard, so the senior team only chases real money

What You'll Bring

• Real curiosity about why ServiceNow customers do what they do
• Self-direction that survives a quiet Slack channel
• Comfort being the newest person in the room and the loudest in the notes
• Professionalism, integrity, and discretion with sensitive information
• The integrity to flag your own mistakes first
• Sharp organizational skills and an ability to juggle multiple workstreams
• An appetite for ownership that scales with the stakes

The founders of ServiceNow left bigger companies to build something clarity-seeking in Joliet, and sales marketing has been better for it. You set the boundaries of your contract schedule and we respect them without the side-eye.

Expect $92,000 - $127,000, a hybrid Joliet office, generous PTO, and leaders who treat your development as a real priority.

As of right now, ServiceNow is still reading every resume that lands here.

Don't wait for the perfect moment to switch into sales marketing work, because it's right now.