Social Media & Community Management Associate

Arc Games Inc.; San Francisco (CA); Hybrid; USD 67,500 - 82,500; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k)

Paid maternity leave

Job summary

Arc Games Inc. is seeking a Social Media & Community Management Associate in the San Francisco Bay Area, offering a hybrid work environment. You will be responsible for building and maintaining player communities, collaborating closely with production teams and marketing.

The ideal candidate has over 3 years of experience in social media management within gaming or entertainment, excellent communication skills, and familiarity with various social platforms. The role includes managing content creation and community engagement.

Salary is $75,000/year with benefits, including medical, vision and dental insurance, a 401(k), and paid maternity leave.

Qualifications

• 3+ years leading social media and/or community programs in gaming or entertainment.
• Excellent written and verbal communication skills.
• Fluency in social platforms and creator ecosystems.

Responsibilities

• Develop and follow a communication plan for media channels.
• Manage and post to Arc Games official social media networks.
• Support community management during key marketing beats.
• Set and present marketing KPIs to stakeholders.
• Bridge between development teams and players.

Skills

Social media management

Community engagement

Communication skills

Video editing

Photo editing

Tools

Adobe Premiere

Adobe Photoshop

CapCut

Canva

Job description

San Francisco Bay Area // AGSF - Marketing // hybrid

Social Media & Community Management Associate

Description

The Social Media & Community Management Associate role is responsible for building, maintaining and growing the player communities for Arc Games' portfolio of games. This role works within the marketing department, reporting to the director of marketing, and works closely with our production teams and cherished game developers.

We are looking for someone who loves video games, enjoys building community around gaming, and has knowledge of the latest trends in social media and community management. This person acts as the voice of Arc Games across a variety of channels and is an empathetic ear for our communities of gamers.

Requirements

Our workplace setting is a combination of in person and remote. Based in San Francisco Bay Area or willing to commute to the region.

Key Responsibilities

• Develop and follow a communication plan, including tone of voice and cadence, for different media channels.
• Manage and post to Arc Games official social media networks as well as the channels for individual games.
• Support the community management teams of our developers during key marketing beats.
• Support and outreach to our sponsored streamers and earned content creators.
• Lead on execution for blogs, patch updates, and general community news alerts.
• Identify new opportunities for growth existing platforms, to grow potential new platforms, and create actionable plans and goals for community development.
• Set and present marketing KPIs to stakeholders.
• Be the bridge between the development teams and the players, bringing passion and enthusiasm into the role.
• Management and delegation of work to external marketing agencies.
• Creation of image or video content when necessary.
• Demo games as needed to internal and external partners.

Qualifications

• 3+ years leading social media and/or community programs in gaming or entertainment
• Excellent written and verbal communication skills
• Fluency in social platforms (Instagram, TikTok, YouTube, X, Reddit, Discord, etc.) and creator ecosystems.
• Experience in video editing and photo editing tools (Adobe Premiere, Adobe Photoshop, CapCut, Canva, etc.)

Pay: $75,000/year with benefits

Featured benefits

Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave