Social Media Client Relations Champion

Penske Automotive; Phoenix (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401k with company match

Career growth opportunities

Training resources

Job summary

Penske Automotive Group is seeking a Social Media & Client Relations Champion to showcase our dealership culture, celebrate customers and employees, and enhance the overall customer experience at our Phoenix-area dealerships.

You will create engaging content, monitor inquiries, support events, and serve as a positive ambassador for the Penske brand, helping deliver exceptional service in a fast-paced automotive environment.

Qualifications

• Strong communication and customer service skills.
• Comfortable using Facebook, Instagram, TikTok, and other social media platforms.
• Creative, organized, self-motivated, and team-oriented.
• Photography, video editing, or content creation experience is a plus.

Responsibilities

• Create engaging social media content, including photos, videos, and posts.
• Highlight customer deliveries, employee achievements, and community involvement.
• Monitor social media inquiries and online reviews.
• Encourage customer feedback and positive online engagement.
• Support dealership events, promotions, and customer satisfaction initiatives.
• Serve as a positive ambassador for our brand.

Skills

Social media management

Customer service

Communication

Content creation

Tools

Facebook

Instagram

TikTok

Job description

Penske Automotive Group is looking for a tech-savvy Social Media Client Relations Champion to join our team and help develop and execute innovative and creative marketing solutions for our team.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Are you creative, outgoing, and passionate about connecting with people?

We're looking for a Social Media & Client Relations Champion to showcase our dealership culture, celebrate our customers and employees, and enhance the overall customer experience.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT YOU BRING TO THE TABLE

• Create engaging social media content, including photos, videos, and posts.
• Highlight customer deliveries, employee achievements, and community involvement.
• Monitor social media inquiries and online reviews.
• Encourage customer feedback and positive online engagement.
• Support dealership events, promotions, and customer satisfaction initiatives.
• Serve as a positive ambassador for our brand.

WHAT WERE LOOKING FOR

• Strong communication and customer service skills.
• Comfortable using Facebook, Instagram, TikTok, and other social media platforms.
• Creative, organize, self-motivate, and team-oriented
• Photography, video editing, or content creation experience is a plus.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 38044

Position Code: 712818

Type: Full-time

Dealership: Arizona Management Company

Location Address: 7015 East Chauncey Lane

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.