Brand Social Media & Client Engagement Lead

Penske Automotive; Phoenix (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401k with company match

Career growth opportunities

Training resources

Job summary

Penske Automotive Group is seeking a Social Media & Client Relations Champion to showcase our dealership culture, celebrate customers and employees, and enhance the overall customer experience at our Phoenix-area dealerships.

You will create engaging content, monitor inquiries, support events, and serve as a positive ambassador for the Penske brand, helping deliver exceptional service in a fast-paced automotive environment.

Qualifications

• Strong communication and customer service skills.
• Comfortable using Facebook, Instagram, TikTok, and other social media platforms.
• Creative, organized, self-motivated, and team-oriented.
• Photography, video editing, or content creation experience is a plus.

Responsibilities

• Create engaging social media content, including photos, videos, and posts.
• Highlight customer deliveries, employee achievements, and community involvement.
• Monitor social media inquiries and online reviews.
• Encourage customer feedback and positive online engagement.
• Support dealership events, promotions, and customer satisfaction initiatives.
• Serve as a positive ambassador for our brand.

Skills

Social media management

Customer service

Communication

Content creation

Tools

Facebook

Instagram

TikTok

Job description

Penske Automotive Group is seeking a Social Media & Client Relations Champion to showcase our dealership culture, celebrate customers and employees, and enhance the overall customer experience at our Phoenix-area dealerships.

You will create engaging content, monitor inquiries, support events, and serve as a positive ambassador for the Penske brand, helping deliver exceptional service in a fast-paced automotive environment.