Social Media Apprentice: Path to Account Manager

Acadia.io; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Holidays

Paid vacation and sick time

Solid Health Benefits

401k and Equity Grants

Education Reimbursements

Flexible working hours

Job summary

Acadia.io is seeking an Account Apprentice to support our Social Team in delivering organized, on-time, high-quality social programs for national brands across beauty, automotive, and more. You will keep client channels running smoothly and assist Account Managers with execution, reporting, and research in a hands-on, learn-by-doing role.

You will publish content, manage comments, engage with audiences, and help coordinate with content, community, strategy, influencer, and creative teams.

Qualifications

• 1–2 years of experience in social media, marketing, or communications (internships count).
• Strong working knowledge of Instagram, TikTok, Facebook, LinkedIn, and YouTube.
• Excellent attention to detail, especially with spelling, grammar, and brand guidelines.
• Clear, professional written communication.
• Strong organizational skills, with the ability to juggle multiple clients and deadlines.
• Comfort with spreadsheets and basic data (Google Sheets or Excel).

Responsibilities

• Publish approved content to client social profiles on schedule and ensure captions, tags, links, and assets are correct.
• Support QA to ensure posts match the approved brief and brand guidelines.
• Monitor and respond to comments and messages daily, following each brand's voice and escalation guidelines.
• Draft proactive engagement in brand voice to build visibility on TikTok, Instagram, YouTube Shorts, and Reddit.
• Capture action items from client and internal calls, add owners and due dates in Asana, and follow up.
• Pull performance data from social platforms and reporting tools to help build client reports.
• Track trends, competitor activity, and audience conversations for assigned clients and summarize insights.

Skills

Instagram

TikTok

Facebook

LinkedIn

YouTube

Tools

Asana

Sprout Social

Hootsuite

Emplifi

HeyOrca

Job description

Acadia.io is seeking an Account Apprentice to support our Social Team in delivering organized, on-time, high-quality social programs for national brands across beauty, automotive, and more. You will keep client channels running smoothly and assist Account Managers with execution, reporting, and research in a hands-on, learn-by-doing role.

You will publish content, manage comments, engage with audiences, and help coordinate with content, community, strategy, influencer, and creative teams.