Account Manager

Artisan Council; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Artisan Council in New York City seeks a Junior Account Manager to support client relationships and ensure smooth execution of social media and influencer campaigns. You will coordinate day-to-day account operations, align internal teams, and contribute to planning and reporting.

This role favors highly organized, detail-oriented individuals who want to grow into strategic partners, learn the ins and outs of client service, and help brands build authentic, data-driven campaigns.

Qualifications

• 1–3 years of experience in account management, project management, social media, influencer marketing, or a client-facing role (agency experience preferred).
• Strong understanding of social media platforms including TikTok, Instagram, YouTube, and emerging channels.
• Excellent organizational skills with strong attention to detail and ability to manage multiple projects simultaneously.
• Strong communication skills—clear, professional, and collaborative across teams and clients.
• Ability to prioritize tasks, manage timelines, and work in a fast-paced environment.
• Strong analytical mindset with interest in interpreting performance data and campaign results.
• Familiarity with social media analytics tools such as Sprout Social, Meta Insights, Google Analytics, or similar platforms is a plus.
• Experience with project management tools such as Asana or similar systems is a plus.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office.
• Interest in beauty, social media, influencer marketing, and digital culture.
• Self-motivated, proactive, and eager to learn and grow within account management.

Responsibilities

• Support Account Managers as a day-to-day point of contact for clients, building trusted relationships.
• Help prepare for weekly client status calls, campaign check-ins, and presentations.
• Assist in translating client feedback into clear internal next steps across creative, influencer, paid, and strategy teams.
• Ensure client needs, timelines, and deliverables are clearly communicated and tracked.
• Help identify opportunities to enhance client programs and contribute ideas during planning and brainstorm sessions.
• Ensure all deliverables are accurate, complete, and delivered on time and within scope.
• Track timelines, deliverables, and project status using tools such as Asana and shared project trackers.
• Assist with budget tracking, expense management, and maintaining alignment with approved scopes of work.
• Support the preparation of reports, campaign recaps, and performance summaries that highlight key insights and next steps.
• Maintain organized documentation, including status reports, meeting notes, and client communications.
• Support development and execution of social media and influencer campaigns.
• Assist with research, including trend analysis, competitor audits, and platform best practices.
• Help organize brainstorms and contribute ideas that align with client goals and brand voice.
• Assist in developing client presentations, campaign decks, and reporting materials.
• Support campaign execution to ensure programs are delivered efficiently and effectively.
• Keep internal teams aligned on timelines, deliverables, and priorities.
• Coordinate across cross-functional teams including strategists, designers, influencer specialists, paid media managers, and producers.
• Assist with assigning tasks, tracking progress, and ensuring deadlines are met.
• Maintain strong attention to detail across all aspects of campaign execution.
• Collaborate with Strategists, Account Managers, and Directors to share learnings and best practices.
• Contribute to Artisan Council’s internal initiatives, including documenting campaign case studies and sharing results.
• Support new business and growth initiatives as needed.

Skills

Account management

Project management

Social media

Influencer marketing

Client-facing

Communication

Organization

Analytical thinking

Cross-functional collaboration

Fast-paced environments

Tools

Sprout Social

Meta Insights

Google Analytics

Asana

Job description

Artisan Council is a boutique digital marketing agency empowering progressive brands in the constantly evolving social and digital landscape. Our team believes in the power of stans and fans and aims to build brand loyalty through community involvement and engagement. AC believes that having an informed community of diverse voices is the key to making an impact in today’s ever-changing world of social media and content. AC’s team members are passionate about diversity, community, content, culture, innovation, and trying things first! We’re looking for people who share our passion, for people who live and breathe beauty, have exceptional research, communication, and creative thinking skills, and take an empathetic approach to everything they do and enjoy helping others succeed.

The Junior Account Manager plays a key role in supporting client relationships and ensuring the smooth execution of social media and influencer marketing campaigns. You will help manage day-to-day account operations, coordinate internal teams, and contribute to strategic planning and reporting. This role is ideal for someone highly organized, detail-oriented, and eager to grow into a strategic client partner while building strong foundations in account management.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our mission is to create a happy, safe, considerate and inspiring work environment for all.

What will you be responsible for?

Client Management

• Support Account Managers as a day-to-day point of contact for clients, helping to build strong, trusted relationships through proactive communication and follow-through.
• Help prepare for and participate in weekly client status calls, campaign check-ins, and presentations.
• Assist in translating client feedback into clear internal next steps across creative, influencer, paid, and strategy teams.
• Ensure client needs, timelines, and deliverables are clearly communicated and tracked.
• Help identify opportunities to enhance client programs and contribute ideas during planning and brainstorm sessions.

Account Management

• Help ensure all deliverables are accurate, complete, and delivered on time and within scope.
• Track timelines, deliverables, and project status using tools such as Asana and shared project trackers.
• Assist with budget tracking, expense management, and maintaining alignment with approved scopes of work.
• Support the preparation of reports, campaign recaps, and performance summaries that highlight key insights and next steps.
• Maintain organized documentation, including status reports, meeting notes, and client communications.

Strategic Planning & Campaign Execution

• Support Strategists and Account Managers in the development and execution of social media and influencer marketing campaigns.
• Assist with research, including trend analysis, competitor audits, and platform best practices.
• Help organize brainstorms and contribute ideas that align with client goals and brand voice.
• Assist in developing client presentations, campaign decks, and reporting materials.
• Support campaign execution to ensure programs are delivered efficiently and effectively.

Internal Team Coordination

• Help keep internal teams aligned on timelines, deliverables, and priorities.
• Coordinate across cross-functional teams including strategists, designers, influencer specialists, paid media managers, and producers.
• Assist with assigning tasks, tracking progress, and ensuring deadlines are met.
• Maintain strong attention to detail across all aspects of campaign execution.
• Collaborate with Strategists, Account Managers, and Directors to share learnings and best practices.
• Contribute to Artisan Council’s internal initiatives, including documenting campaign case studies and sharing results.
• Support new business and growth initiatives as needed.

What kind of skills should you have?

Please note carefully. Applicants without this experience will not be considered.

• 1–3 years of experience in account management, project management, social media, influencer marketing, or a client-facing role (agency experience preferred).
• Strong understanding of social media platforms including TikTok, Instagram, YouTube, and emerging channels.
• Excellent organizational skills with strong attention to detail and ability to manage multiple projects simultaneously.
• Strong communication skills—clear, professional, and collaborative across teams and clients.
• Ability to prioritize tasks, manage timelines, and work in a fast-paced environment.
• Strong analytical mindset with interest in interpreting performance data and campaign results.
• Familiarity with social media analytics tools such as Sprout Social, Meta Insights, Google Analytics, or similar platforms is a plus.
• Experience with project management tools such as Asana or similar systems is a plus.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office.
• Interest in beauty, social media, influencer marketing, and digital culture.
• Self-motivated, proactive, and eager to learn and grow within account management.