Social Media and Community Manager

Day Translations, Inc.; United States; À distance; USD 60 000 - 90 000; Plein temps

Résumé du poste

Day Translations, Inc. is seeking a Social Media and Community Manager to grow our online presence, engage audiences, and connect businesses with our translation, interpreting, and localization services.

You will own our social media planning, original writing, publishing, daily engagement, and performance reporting, with a focus on B2B audiences and a strong brand voice across multiple platforms. This is a remote, full-time contractor opportunity with US Eastern Time overlap.

Qualifications

• Proven experience managing social media accounts and online communities.
• Strong English writing and professional communications.
• Understanding of B2B marketing and trust-building through content.
• Experience with content calendars, scheduling tools, and analytics.
• Curiosity about languages, cultures, translation, localization; ready to learn.

Responsabilités

• Develop a practical social media plan and content calendar.
• Research services, customers, industry trends; convert into posts.
• Write original English captions in brand voice; adapt per platform.
• Coordinate with Graphic Designer and approvals; publish posts.
• Check copy, links, tags, formatting, visuals before publishing.
• Respond to comments and messages during working hours; build relationships.
• Monitor brand mentions and route inquiries to the right team.
• Manage priority channels: LinkedIn, Instagram, Facebook, X, TikTok, YouTube, Threads.
• Track engagement, website traffic, inquiries; share weekly results.

Connaissances

Social media management

Community engagement

English writing

B2B marketing

Content calendars

Scheduling tools

Platform analytics

Curiosity about languages

Description du poste

Remote · Full-time availability · Ongoing contractor opportunity

Day Translations is hiring a Social Media and Community Manager to grow our online presence, build meaningful relationships, and connect businesses with our translation, interpreting, and localization services.

You will own our social media planning, original writing, publishing, daily engagement, and performance reporting.

We are looking for someone who understands B2B audiences, brings creative ideas, and actively participates in the conversations that matter to our clients and industry.

What you will do

• Develop a practical social media plan and maintain an organized content calendar with clear topics, audiences, goals, and deadlines.
• Research our services, customers, industry developments, and competitors; turn credible information into useful, accurate posts with a clear point of view.
• Write original English captions and post copy in our brand voice. Adapt the message and format thoughtfully for each platform. Final writing must be human-written.
• Prepare clear briefs for our Graphic Designer, coordinate assets and approvals, and schedule or publish completed posts.
• Check copy, links, tags, formatting, and visuals before publishing and review posts after they go live.
• Respond to comments and messages promptly during agreed working hours, start relevant discussions, and build relationships with clients, prospects, linguists, and industry communities.
• Monitor brand mentions, moderate conversations professionally, and route sales inquiries, service questions, and sensitive issues to the right team.
• Manage priority channels such as LinkedIn, Instagram, Facebook, X, TikTok, YouTube, and Threads, and learn additional platforms as our priorities develop.
• Track relevant engagement, reach, website traffic, and qualified inquiries. Share a concise weekly report with results, lessons, and next actions.

What we are looking for

• Proven experience managing social media accounts and engaging an online community, supported by examples of your own work.
• Strong English writing, sound judgment, and the ability to communicate warmly and professionally.
• An understanding of B2B marketing and how useful content builds trust and supports business inquiries. Professional-services experience is helpful.
• Confidence with content calendars, scheduling tools, platform analytics, and adapting posts for different audiences.
• Curiosity about languages, cultures, translation, interpreting, and localization; industry experience is welcome, and a willingness to learn is essential.
• Reliable organization, initiative, and follow-through in a remote team, with full-time availability and agreed overlap with US Eastern Time.

How you will work with our team

You own the content calendar, copy, publishing, account management, and community engagement. Our separate Graphic Designer creates the artwork. You provide the brief and coordinate delivery with the marketing team. Success means consistent, accurate publishing; helpful and timely community responses; strong collaboration; and measurable progress in relevant engagement, website visits, and business inquiries.