Social Media Account Manager

Loci; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Loci is looking for a content-focused role to own and execute our social presence. You’ll craft posts, short videos, and demonstrations aligned with product releases, while maintaining a consistent brand voice across channels.

Expect hands-on publishing, community engagement, and clear reporting on engagement and traffic. Bring a portfolio showing managed accounts and proven results, with a bias toward practical, privacy-conscious communication.

Qualifications

• A portfolio showing content you created and accounts or communities you helped manage.
• Strong writing and editing, visual judgment, and practical short-form video skills.
• Good instincts for conversation, timing, audience needs, and when an issue needs escalation.
• Familiarity with publishing tools, analytics, content workflows, and basic link tracking.
• Accuracy when explaining AI and privacy; careful handling of account access and private messages.
• Initiative, dependable execution, and the ability to create good work with a small budget.

Responsibilities

• Plan and maintain a focused content calendar with Marketing, aligned with product releases and audience interests.
• Write platform-appropriate posts and create short videos, screen recordings, simple graphics, and product demonstrations.
• Publish accurately, check links and formatting, and maintain a consistent brand voice.
• Respond thoughtfully to comments and messages, escalate support issues, and bring recurring questions back to the team.
• Build relationships with relevant communities and creators through useful participation.
• Test formats and topics, report on meaningful engagement and qualified traffic, and use results to improve the next round of content.

Skills

Strong writing

Editing

Short-form video

Content strategy

Audience engagement

Tools

Publishing tools

Analytics

Content workflows

Link tracking

Job description

Loci is building private AI that runs on the devices people already own. Make its value tangible through useful content and thoughtful conversations with the people who might use it.

The role

Own the daily execution of Loci's social presence: content, publishing, community engagement, and reporting. Turn product knowledge and audience questions into clear, engaging posts that earn attention and trust.

What you will own

• Plan and maintain a focused content calendar with Marketing, aligned with product releases and audience interests.
• Write platform-appropriate posts and create short videos, screen recordings, simple graphics, and product demonstrations.
• Publish accurately, check links and formatting, and maintain a consistent brand voice.
• Respond thoughtfully to comments and messages, **escalate support issues**, and bring recurring questions back to the team.
• Build relationships with relevant communities and creators through useful participation.
• Test formats and topics, report on meaningful engagement and qualified traffic, and use results to improve the next round of content.

What matters most

• Strong writing and editing, visual judgment, and practical short-form video skills.
• A portfolio showing content you created and accounts or communities you helped manage.
• Good instincts for conversation, timing, audience needs, and when an issue needs escalation.
• Familiarity with publishing tools, analytics, content workflows, and basic link tracking.
• Accuracy when explaining AI and privacy; careful handling of account access and private messages.
• Initiative, dependable execution, and the ability to create good work with a small budget.

Early priorities

Build a sustainable publishing rhythm, establish a recognizable voice, and identify repeatable content formats that attract relevant people and answer real questions.

Bring a few posts or videos you made and explain what you learned from their performance.